Holiday Inn Express Birmingham NEC Guest Reviews
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Write a review
Mark K, Hastings, visiting The NEC Birmingham
Good location - use local cab firm from station, not black cabs! Good location and friendly staff.
Liked: The room was nice, so no complaints.
Disliked: Poor selection of food, Scrambled egg was horrid; for a chain, the size options were poor and quality poorer.
Simon, Ludlow
Basically will never stay at such a poor 'what can be best described as a glorified Travelodge' again. Poor staff with bad attitudes - felt as though we were an inconvenience to the staff. Room was very basic; beds uncomfortable. Breakfast very, very poor - very substandard for a room we paid £165 for the night! Tables dirty, food selection very poor and quality of food cheap utter crap.
Liked: None.
Disliked: Poor all round.
Callum Mon, 9 June 2025
Pleasant
Gemma Mon, 9 June 2025
Good
Disliked: Beds were a little uncomfortable
Kimberly Sun, 8 June 2025
Was okay
Liked: As soon as you come into the room, it smells of bleach, so made me feel that the room was clean. The food at the restaurant was really good and tasted fresh.
Disliked: The was a particular lady who checked me and my family in. She was not very forthcoming. Also, we booked a room with a sofa bed but had to call reception for duvet a pillow. Thought it would have been placed in the room before we arrived.
Joseph Sat, 7 June 2025
Good hotel
Liked: Friendly and super helpful staff. Very clean and nice breakfast
Disliked: Slightly further away than first thought
Louis Sat, 7 June 2025
Very good
Sam Sat, 7 June 2025
Exceptional
Michael Sat, 7 June 2025
enjoyable stay, clean, reasonable price
Jane Sat, 7 June 2025
Service great decor tired
Liked: The staff were amazingBreakfast was awesome
Disliked: It’s dated and needs a makeover Bathroom door bolt fell off and hurt my friends hand
Luke Fri, 6 June 2025
Exceptional
Rhona Fri, 6 June 2025
They do the basics well,...
Liked: Breakfast was amazing, loads of options including choice for people with different dietary requirements. The bed was extremely comfortable very close to the NEC. And the food for both dinner and lunch was nice, price matches the quality.
Disliked: Only thing that let us down a little was we requested two single beds in one room, they were unable to accommodate this. However we did only book the accommodating 1h before arrival due to a fraudulent previously booked accommodation.