Holiday Inn Express Birmingham Irondale East By IHG

Pleasant

Liked: Nice size room
Disliked: Couple of things weren't working during breakfast. Tub was stopped up. Wasn't draining.

Pleasant but overpriced.

Liked: We liked the location. Easy on and off of the highway. Disappointed that no list of nearby restaurants was on hand.
Disliked: Room needed vacuumed. Desk light did not work leaving that side of the room dark. Ceiling leak to the right of the bed. Someone had put coffee grounds in the coffee maker making it impossible to use in the morning. We left at 4:30 am and had to stop for coffee.

Will likely drive the extra...

Liked: The staff is super nice!
Disliked: Upon arrival found room I was staying in had the back up lock broken in half as if it had been kicked in at one point, the walls had gashes in them to the drywall, and the hotel as a whole smelled of weed.

Passable

Liked: It was okay the staff was nice.
Disliked: The floor had dog food left from a previous guest...so the floor was not vacuumed and the bathroom wall had toothpaste on it. The shower leaked out on to the floor. I let the front desk girl know. The power went out for hours. There is no back up generator.

Bad

Liked: Power was out. Didn’t get to stay
Disliked: Power was out don’t get to stay

Expected more from a Hilton...

Liked: Clean
Disliked: Breakfast burnt chipped tooth on your sausage everything cold. We stay at a lot of IHG this is definitely the worst breakfast and pool was full of green slime. NOT a Hilton hotel

Very poor

Liked: I've traveled all over the U.S., Europe and Australia and this was one of the worst hotels I've ever stayed at. The room was dirty everywhere including the bathroom, hallway and main bedroom. My room came with a sit down bench and the underside of the bench, which was flipped up, was full of black mold. There was also black chunks of dirt behind and on the side of the toilet. I took a shower and walked back to my bed, and the bottom of my feet was covered with dirt, glitter beads and bits of trash. I had to fo back to the bathroom, wet a towel and use it to wipe my feet and use another as a carpet in my room. The breakfast was terrible bc everything was burnt or overcooked. The front desk clerk said I asked for a handicapped room, which I didn't. She told the guy in front of me the same thing. I was then told to pay although I had already paid for the room. Thank goodness I only stayed one night. The staff are incompetent and the cleaning crew don't clean the room. I paid ove $150 for one night in early June 2025 and wouldn't wish my worse enemy to stay here. This hotel was utterly filthy and disgusting
Disliked: This hotel was very dirty. The room had mold in the shower, dirt on the floor around the toilet, the bedroom floor was filled with dirt and debris and the breakfast was way overcooked or burnt. The staff that checked me in was also incompetent and unprofessional. The rrom was also very dark becaise they only had two tony lamps on either side of the bed and a tiny light over the desk. The room was also as cold as a meat locker, so much so the toilet papwr was damp . DO NOT STAY HERE!!!

Exceptional

Passable