Holiday Inn Express Baltimore-Bwi Airport West

My visit was very quick...

Liked: Location
Disliked: Parking

Great hotel

Liked: Very clean, great location, reasonably priced

Very good

Loved our stay! Breakfast was...

Liked: The location was great, as we wanted to be close to the mall and Live Casino! The room was clean and we loved the fact that the floor was so quiet despite the fact that we were near the ice machine. Loved that they had Dove products in the bathroom!
Disliked: The only issues we had were that we were looking forward to having pancakes for breakfast, but the machine was defective on our 2nd day. The shower in our room had extremely low water pressure. So, if we ever stay again we just need to check the water pressure in the bathroom before committing to a room. Front desk should also mention that there is parking in the back of the hotel, as the front got pretty full later in the evening.

My stay was comfortable and...

Liked: Very clean! So impressed with the cleanliness of our room, the hallway, vending area and even the stairwell.
Disliked: The bathroom vent didn’t work and the weekend breakfast ended too soon. 10 am seemed early to me.

Exceptional

Superb

Disliked: Should have a stall shower

Superb

Liked: Staff was nice and knowledgeable. Used shuttle service which was great. Breakfast staff was very nice and courteous. Ran low on food and openly apologized to all which I found very commendable

Clean, comfortable, quiet

Liked: The room was quiet and clean.
Disliked: The breakfast was familiar, as I've stayed at Holiday Inn Express hotels many times. The items were the same, but the sausages were very fatty, the potatoes were rubbery, and the eggs were a little dry. The breakfast at this site was touted online, so I wasn't sure what to expect, but fell a little short. The cinnamon rolls were delicious as always.