Holiday Inn Express Baltimore Bwi Airport West Guest Reviews
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|2.7 miles from Hanover centre|
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Verified Hotel Guest Sun, 1 September 2019
Liked: Staff was outstanding, great breakfast and clean room!
Cheree Sun, 1 September 2019
Liked: The bath tub.
Renee Tue, 27 August 2019
Liked: The location was perfect for access to arundel mills mall and Live casino. The breakfast was exceptional for a complimentary buffet. Staff was very friendly and helpful.
Disliked: The hotel advertises a free shuttle for guest but fails to mention that airport clients get priority. They left me and my 77 year old mom waiting at casino for an hour. After we got an uber to hotel lady at front desk was very inconsiderate
Amy Tue, 27 August 2019
Liked: Staff was extremely friendly. During breakfast Saturday morning (August 24th) a tall black man (sorry I didn?t get his name) came around to each and every table asking could he get them anything and how was everything!! Offering to Clear the tables of each guest!! I was in awww but such a gentleman. Once he finished he entered the kitchen area and playful chatted with the women preparing breakfast for us. During my breakfast experience Area was cleAn & fully stocked with all items! At 9am I entered the pool area to read my book peaceful I knew the pool didn?t open until 10am but was greeted happily by the pool staff. Showing me where the towels and bathroom were. I visited the restrooms area they were very clean but in need of a makeover. My stay was a 5 star.. we also used the shuttle to the casino several times no waiting excellent drivers.. room was spacious and clean. I will encourage my friends who are visiting casino or air port to stay here!!
Sharon Thu, 22 August 2019
great one night stay
Liked: Good variety at breakfast. Quiet, very clean hotel.
David Tue, 20 August 2019
Liked: Comfort of beds
David Mon, 19 August 2019
Christine Sun, 18 August 2019
Liked: Breakfast buffet was good
Dean Sun, 18 August 2019
Liked: Bed was very comfortable. Hotel location is great. AC worked properly. Room and other space in hotel were very clean.
Disliked: Breakfast was poor.
Verified Hotel Guest Mon, 12 August 2019
Liked: Most of the hotel staff was very friendly and accommodating to our needs. However; upon check in, hotel employee seemed like he was more preoccupied with other things then trying to help us. The breakfast was much better than other free continental breakf