Holiday Inn Express Baltimore BWI Airport West By IHG Guest Reviews
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Nicole Sun, 24 August 2025
Nice stay with great breakfast...
Liked: Rooms were clean, and so were the common areas. The staff was very friendly. James was wonderful in the breakfast area. He really took pride in creating a clean, inviting experience.
Disliked: The bed was not as comfortable as other hotels I've stayed in but wouldn't prevent me from returning. Not a dislike but a suggestion to mark breakfast items as gluten free or not. As someone with celiac, I appreciated the yogurt and banana for breakfast but would have been nice to know if the omelets and potatoes were gluten free or not. My husband raved about the biscuits and gravy.
Holly Thu, 21 August 2025
Great staff and nice and...
Liked: It was nice and clean and a great location for an early flight
Kyra Mon, 11 August 2025
Comfortable stay
Liked: Comfortable room, good breakfast, and the location. Staff kind.
Disliked: Nothing
Mcintyre Sat, 9 August 2025
Exceptional
Gary Thu, 7 August 2025
excellent
Liked: everything was all good. I stayed there in 2024, so i knew what i was in for
Disliked: nil
Anonymous Mon, 4 August 2025
Very good
Liked: The hotel is Near the mall. And we have free coffee and nice breakfast . Thanks for holidays inn.
Disliked: Improve cleaning good .
Logan Sun, 27 July 2025
Exceptional
Charles Sun, 27 July 2025
Very good
Anonymous Wed, 23 July 2025
Passable
Liked: The breakfast was good! The staff were very pleasant.
Disliked: The rooms were not very inviting. Very dull. The rooms are very outdated so it didn’t feel clean did not smell pleasant. I ended booking another hotel chain the next night
Bernadette Tue, 22 July 2025
Good location, great stay for...
Liked: Excellent choices, friendly staff, cleaned up after people very quickly.
Disliked: Beds in the handicap rooms are too low. When you're handicapped you need that space to push up off the bed. Otherwise everything was fine.