Holiday Inn Express Atlanta-West I-20 Douglasville Guest Reviews
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|2.1 miles from Douglasville centre|
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Kelli, Brooklet Wed, 29 June 2016
So we checked in and the check in staff were pleasant. Breakfast met standards; room met standards. We got home the following day and I noticed a few, or what looked like a few bug bites. I woke the morning after we returned only to find a ton of bites on me. I called the hotel a few times to speak to the manager - when I finally spoke with him he apologized and gave us a refund. I spoke with a friend that sprays for bugs and he said that there had to be a huge infestation to have bitten me so many times in one night. I have itched so bad since for two days. There was also a huge spider web in the bottom corner below one of the windows. I really wish there was something more that they could do to accommodate me for what has happened. A refund is expected, just saying. Will not stay here again and this experience has ruined my like for hotels.
Liked: The staff were really nice.
Disliked: I recieved not a few but over 70 bed bug bites!
Ashley Mon, 17 February 2020
Anonymous Mon, 17 February 2020
James Fri, 7 February 2020
Tracy Sat, 1 February 2020
Liked: It was not great location for us, and the staff was very friendly and helpful.
Melissa Thu, 2 January 2020
Definatly 5 stars
Liked: Everything from our room to the breakfast. To which was needed.
Disliked: I stayed here for New Year's Eve and went to Highlanders Bar and Grill. The staff at the hotel made me feel comfortable and Welcomed and the hot breakfast was wonderful you had everything from cereal and fruit to Eggs Gravy sausage biscuits and even waffles. Excellent hotel. The beds was super comfortable.
Marc Sun, 29 December 2019
Anonymous Sun, 29 December 2019
Very nice stay with clean...
Liked: The room was very comfortable and very very clean!!!
Mark Fri, 27 December 2019
Lisa Sat, 21 December 2019
Christopher Sat, 14 December 2019