Holiday Inn Express Atl West (I-20) Dville Area By IHG

So we checked in and the check in staff were pleasant. Breakfast met standards; room met standards. We got home the following day and I noticed a few, or what looked like a few bug bites. I woke the morning after we returned only to find a ton of bites on me. I called the hotel a few times to speak to the manager - when I finally spoke with him he apologized and gave us a refund. I spoke with a friend that sprays for bugs and he said that there had to be a huge infestation to have bitten me so many times in one night. I have itched so bad since for two days. There was also a huge spider web in the bottom corner below one of the windows. I really wish there was something more that they could do to accommodate me for what has happened. A refund is expected, just saying. Will not stay here again and this experience has ruined my like for hotels.

Liked: The staff were really nice.
Disliked: I recieved not a few but over 70 bed bug bites!

Exceptional

Exceptional

Liked: Loved everything. I wish every hotel could be like this one

Exceptional

Exceptional

Good

Liked: Location
Disliked: Admission process

Very good

Very good

Poor

Liked: The breakfast
Disliked: Upon our arrival, we found the bed sheets to be damp, and they remained so until Saturday evening. The room felt quite humid, even with the air conditioning set to 60 degrees. Additionally, an outside light shone directly into our room, and we were unable to fully close the blinds, which disrupted our sleep throughout the night. Furthermore, my daughter awoke with numerous bites on her, although we did not observe any bed bugs or similar pests. She had several bites on her leg that were not present when she went to sleep.

Passable

Liked: It was okay.