Holiday Inn Express Atlanta-Kennesaw By IHG

Pleasant

Disliked: All the construction

Superb

Never will I stay again

Liked: The staff were all nice
Disliked: The hotel is under renovation which wasn’t noted anywhere. Due to this (renovation inside and out) it was VERY noisy at all times. Due to them beating on walls on the other side of our room I was unable to ever get my baby to sleep. There was 0 hot water in the hotel, which I did go to the front desk about but never heard a resolution. After 10 minutes of trying to let the water heat up, it was still ice cold, 15 minutes later you would get Luke warm water at best. The rooms smelled horrible of body odor as did the beds. The beds smelled so bad in fact in the morning you woke up smelling like someone else’s body odor. They also needed a good cleaning overall. Hair and crumbs all over the floor. The ac in the room was VERY noisy all night and due to the property’s location it sounded like you were sleeping in a train station. The pool also was closed which wasn’t noted. Thankfully I was able to get a refund for the nights not stayed and we moved to a different hotel.

Exceptional

The last day check out...

Liked: Accessibility
Disliked: It was under construction they were remodeling the lobby area upon our arrival and at departure the elevator was inoperable. Me and my elderly mother had to walk down 5 flights of stairs. Our room had a water leak by the sink too.

Hotel under renovation…still open and...

Convenient, good breakfast, met our...

Liked: Good location for our needs in Kennesaw town center, check in was easy, nice staff, and the breakfast was very good, with Costa Coffee being a welcome surprise!
Disliked: Beds were very very soft and one bed frame was very creaky. Rest of the room was fine and appears to have been recently redecorated, so hopefully the beds are next for updating.

Good

Liked: Our stay was a step up from camping and fairly decent. The staff were helpful and prompt. They had plenty to choose from for breakfast which was nice for our group. The bed mattresses were too soft, and the TV had lines in the picture, but had a decent amount of channels to choose from; the paint (for renovation purposes) left a strong unpleasant smell; the one elevator was very slow. All in all, it was mediocre accommodations and not the worst I’ve experienced.

Exceptional

Liked: I like it the elevator was a little scary