Exceptional

Excellent!

Liked: Very clean, quiet and comfortable, and close to the hospital site for a course I was attending. Excellent breakfast. Very helpful, welcoming staff.
Disliked: N/A

Passable

Disliked: Too hot

Exceptional

I personally, would like some...

Liked: I spent 4 hrs in the room, due to circumstances beyond my control, and I was still charged £160.Didn't even have the 'complimentary breakfast.'
Disliked: I spent 4 hrs in the room, due to circumstances beyond my control, and I was still charged £160.Didn't even have the 'complimentary breakfast.'

We won't be going back!

Liked: Reception staff pleasant. Good location for Antrim forum. Breakfast adequate.
Disliked: We were put in a disabled room with a small double bed. The shower lacked power. The light had to be replaced the day we arrived. A bottle of expensive perfume 'disappeared' on our first day. Woken at 7 a.m. by a false alarm. Definitely not value for money.

Very good

Liked: Location was fine, I drive an electric car and you don't have a charger at the hotel. Apart from that the breakfast was fine and so was everything else.
Disliked: Having a charger for electric cars, I have a disability and can't walk far so having a charger would be great.

Great stay, friendly staff, clean...

Liked: Friendly and helpful staff, clean, great breakfast
Disliked: Hotel was great however would definitely recommend hiring a car to get out and about as there’s not much to do close by, travel options are limited and taxis can also be difficult to book.

Exceptional