Holiday Inn Express And Suites Waterloo - St. Jacobs Area Guest Reviews
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|6.6 miles from Waterloo centre|
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Happy Tue, 14 May 2019
Kimberly Mon, 13 May 2019
John Sat, 11 May 2019
Disliked: There was an electrical problem that disturbed my wife...fire alarm sounding in the room. The on-sight person was great, management responded with a threat to sue if we provided a negative review.
Guy Fri, 10 May 2019
Disliked: Water temperature in shower could not be controlled
Linda Fri, 10 May 2019
Love this hotel as it...
Liked: Love this location as the market and outlet mall very close and only a short drive to the old down town of St. Jacobs, also not far from restaurants. The hotel and staff were excellent.
Disliked: I booked this hotel through my computer and used a Visa card which I only use when booking on my computer. Apparently I needed to also show this credit card at check in, however, I did not have it on me and I needed to charge the full price on my Mastercard that I had with me at the time and hope that my Visa will be credited. Never had this happen before!!!!
Andrea Wed, 8 May 2019
F Tue, 7 May 2019
Would do it again
Liked: Price, facilities, quietness, breakfast
Disliked: Our reservation through Booking.com was screwed up by someone and it took 20 minutes to straighten.out.
Anonymous Tue, 7 May 2019
Debbie Mon, 6 May 2019
Nice clean up to date...
Liked: Bed was very, very, comfy. Staff was friendly and helpful towards answers answering our our questions.
Gaby Sat, 4 May 2019
Would stay again. At chain.
Liked: I would stay here again
Disliked: The holder/shelf in shower stall Too small Can not hold. Shampoo Conditioner. Gel and razor Or with bar of soap There is no place to put the soapy facecloth while using it in the shower. Except for over the glass wall, and that would make the glass all dirty A soap dish by sink taps The shampoo conditioner and gel small containers are very difficult to squeeze the contents out.