Holiday Inn Express And Suites Urbandale Des Moines

Awful!

Liked: Terrible!!!! No hot water at night!!!! Children, running nonstop through the hallways, stomping above us, and knocking on the door all hours of the night!!!! Pool was filled with kids to where we had to get out of the hot tub and leave because it was so loud!!! You can hear every car that passes by on the highway, as well as you can hear everyone’s alarms going off around you, and when the toilet flushes from the room above, it is extremely loud! Cost was almost $500 for 2 nights to not even get any sleep!

We plan to return

Liked: Breakfast - typical. Location - Good
Disliked: Room Key card worked initially, but later not: had to be replaced

Very good

Great !!

Liked: Staff was great!!
Disliked: N/A

Very good

Superb

Clean, New, Fresh but noicy.

Liked: Hotel is fairly new, so it was nice and clean.
Disliked: close to highway and road noice was really loud over night. Window insulation could have been better (or curtains/blinds inside of room for noice cancellation).

Exceptional

Liked: Hot tub. Location and was clean.
Disliked: Beds were very high. If older would need a step to get in.

Exceptional