Holiday Inn Express and Suites Urbandale Des Moines By IHG

Superb

Exceptional

Disappointing

Disliked: The room was not the cleanest. The sheets had some staining on them, pillow looked used (looked like dirt was on it). Toilet paper in bathroom was halfway rolled down to floor.

Short and sweet.

Liked: Breakfast was very good. The hotel was very nice. The other guests were problematic. There were several baseball teams who over ruled the pool.The children were disruptive and did a lot of running.
Disliked: The fellow guests. No one stopped the baseball players from running in the room above us or in the hallways. They took over the pool and sloshed the water throughout the lobby.

A Great Place to Stay

Liked: It was very easy to find, very clean and the bed was very comfortable
Disliked: N/A

Superb

Would definitely recommend.

Liked: The breakfast was amazing! So many options to choose from. And the staff was so friendly.
Disliked: Could not have been better.

Awful!

Liked: Terrible!!!! No hot water at night!!!! Children, running nonstop through the hallways, stomping above us, and knocking on the door all hours of the night!!!! Pool was filled with kids to where we had to get out of the hot tub and leave because it was so loud!!! You can hear every car that passes by on the highway, as well as you can hear everyone’s alarms going off around you, and when the toilet flushes from the room above, it is extremely loud! Cost was almost $500 for 2 nights to not even get any sleep!

We plan to return

Liked: Breakfast - typical. Location - Good
Disliked: Room Key card worked initially, but later not: had to be replaced