Holiday Inn Express and Suites Tulsa West / Sand Springs By IHG Guest Reviews
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Christine Mon, 21 July 2025
Good/But room needs a bit...
Liked: Employees were very friendly and responsive.Pool clean and enjoyable after a long ride.
Disliked: There was a strange smell in the room, but the lobby and hallways smelled wonderful. The a/c rattled all night and was being held up with blocks of wood..
Capitena Thu, 10 July 2025
Good
Liked: Breakfast was fine, the oatmeal was a little gloppy though.
Disliked: I was surprised by the change in pet rules since we had been there before and was not subject to additional charges and change to small dogs only.
Shane Thu, 26 June 2025
Very clean and friendly staff...
Liked: Staff was EXCELLENT , Friendly and attentive, property was celan and well kept
Disliked: The elevator needed a repair , but staff was very helpful and kept us informed.
Chrystal Mon, 16 June 2025
Exceptional
Andrea Thu, 12 June 2025
Exceptional
Liked: It was all good.
Elizabeth Wed, 28 May 2025
Underwhelming
Liked: The staff was very friendly when we checked in, and the entry and lobby were nice.
Disliked: The room smelled stale, the air did not cool well and the fan would not stay on which I love for white noise. The large blind was off the track and needed repair, one of the drawers would not stay shut, and the room in general just felt shabby.
Barrett Sun, 11 May 2025
Wonderful place to stay ,...
Liked: Every member of the reception were professional, helpful and kind. The young woman in maintenance who was so prompt and gracious completing a request , and then checked with me several times to make sure I was okay. The young lady who ran the buffet attentive and helpful. The all the member of cleaning staff kind quick to respond. Not only we're all of them efficient and kind. I saw them treat other guests the same way. Rare uniformity of service in a hotel.
Disliked: Very early open on Sunday am buffet, tables not cleaned up and garbage not emptied. The person preparing food could have used any other staff members help to bus the dining room before guests arrived.N TVo handheld shower option with super tall fixtures not very comfortable.
Byron Tue, 8 April 2025
Worked good for me.
Liked: The breakfast was pretty good. Liked the biscuits and gravy and they had eggs and sausage too. The staff was friendly and the complimentary cold juice drink was a nice touch
Disliked: Parking is a little tight and the swimming pool is outside, so it is seasonal. Quite comfortable and hope to do it again.
Rosie Thu, 27 March 2025
Pleasant
Ricky Fri, 28 February 2025
Very good