Holiday Inn Express and Suites Tulsa West / Sand Springs By IHG

Very clean and friendly staff...

Liked: Staff was EXCELLENT , Friendly and attentive, property was celan and well kept
Disliked: The elevator needed a repair , but staff was very helpful and kept us informed.

Exceptional

Exceptional

Liked: It was all good.

Underwhelming

Liked: The staff was very friendly when we checked in, and the entry and lobby were nice.
Disliked: The room smelled stale, the air did not cool well and the fan would not stay on which I love for white noise. The large blind was off the track and needed repair, one of the drawers would not stay shut, and the room in general just felt shabby.

Wonderful place to stay ,...

Liked: Every member of the reception were professional, helpful and kind. The young woman in maintenance who was so prompt and gracious completing a request , and then checked with me several times to make sure I was okay. The young lady who ran the buffet attentive and helpful. The all the member of cleaning staff kind quick to respond. Not only we're all of them efficient and kind. I saw them treat other guests the same way. Rare uniformity of service in a hotel.
Disliked: Very early open on Sunday am buffet, tables not cleaned up and garbage not emptied. The person preparing food could have used any other staff members help to bus the dining room before guests arrived.N TVo handheld shower option with super tall fixtures not very comfortable.

Worked good for me.

Liked: The breakfast was pretty good. Liked the biscuits and gravy and they had eggs and sausage too. The staff was friendly and the complimentary cold juice drink was a nice touch
Disliked: Parking is a little tight and the swimming pool is outside, so it is seasonal. Quite comfortable and hope to do it again.

Pleasant

Very good

Disappointing

Disliked: Elevator and hall ways reeked of weed & cigaretteSmoke!