Holiday Inn Express and Suites Sumner Guest Reviews
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|5.1 miles from Sumner centre|
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Gm&km Wed, 1 July 2020
Liked: Great water pressure in shower. Very friendly staff Comfortable bed. Very clean
Ernest Mon, 29 June 2020
Deb Sat, 13 June 2020
Denise Mon, 8 June 2020
Travis Thu, 28 May 2020
Susan Sun, 24 May 2020
Arrived at 9 pm to...
Disliked: Waiting 1.5 hours for our room
Siegfried Fri, 15 May 2020
Marianne Thu, 14 May 2020
Liked: The staff was very friendly and helpful. The room was very clean and the beds were amazingly comfortable. We all slept really well! We were in the process of moving and loading a Uhaul, so good rest and hot showers was very much appreciated. Our room (on the first floor) had a high ceiling which makes it feel much more open. The location was also very nice and close to the highway. They have a few coffee shops near by and a gas station across the street. It appears that a 711 will be opening soon too.
Disliked: It would have been nice to know that construction was going on before hand. It was fine, until the day we were checking out, when there was a lot of noise that morning. Also during this time they don?t have the regular breakfast provided, which we found out at check in. In the parking lot, someone had hit the bumper of our rental truck and dented the bumper in and never said anything. We were thankful that we bought the extra insurance.
Joey Fri, 8 May 2020
Very good staff. Great room...
Liked: The remodel looks very nice, elegant actually. The staff are top notch.
Disliked: No breakfast really? I also don't think you should be open until the lobby is complete .Have some kind of breakfast or give a reduction in price. I was at a lower level hotel recently and they provided a grab and go breakfast. The room, hallways are beautiful but why do you have such a disappointing shower? It does not match the rest of the building very cheap piece of crap also the water was not very hot. Coffee maker took several trys to get to work. The bed was the best I've ever slept in ! Recommend you tile the showers, install a sauna, and have a good breakfast.
Crystal Mon, 9 March 2020
Liked: Customer service was amazing. Remodeled room was very nice.
Disliked: Problem with billing. Had to pay 2 times. Normally I wouldn't have had enough to cover.