Name: Holiday Inn Express and Suites Staunton By IHG
Address: 47 Rolling Thunder Lane, Staunton, VA
Telephone: (888) 420-1647
Rating: 4.5

Holiday Inn Express and Suites Staunton By IHG Guest Reviews

Overall Average Score:

Wonderful (4.5 out of 5)

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Exceptional

A great place to get...

Liked: From the moment we walked in, the property felt so warm and welcoming and the staff was just so kind! The rooms were so cozy and comfortable and a welcome respite from the long car ride from Philadelphia! We all got the rest we needed and comfortably so, before continuing on our journey! Thank you!!
Disliked: Everything was great!

Exceptional

Liked: Room layout and size. Comfortable beds. Very clean. Good breakfast, good coffee.
Disliked: Shower had a hair in it. A little far from route 81.

Loud children running in hallways...

Liked: Clean
Disliked: Noisy hallways

Exceptional

Liked: Very clean
Disliked: N/A

Good value, very clean and...

Liked: Good value, very clean, friendly and helpful staff. The room was comfortable and well appointed for the price. Free WiFi was very good. Easy access to and from the Interstate. Has a pool and a spacious workout space. This is the second time we’ve stayed here and would book again if we visit the area in the future.
Disliked: Breakfast buffet, while not bad, could use an upgrade. The coffee was OK but should be better. I was told a better option is coming (I.e., beans ground for your cup, etc.).

They asked for my option.

Liked: Clean. Location.
Disliked: Smell of marijuanna on our floor.

Very good

All in all it was...

Liked: The night staff gal was very accommodating..daytime was not as friendly?

Needs work

Liked: Bed was comfortable.
Disliked: Street light shinning in the room all night and the blinds would not darker to allow us to sleep well. Shower faucet was loose was afraid it was going to come off. A big chip in the base of the shower and over 20$ higher than the same room in Farmville the night before. Not worth the cost difference. Last front desk attendant was more interested in bossing the coworkers than helping or serving us. Had to wait during check in and when getting snacks on 2 occasions for this.