Holiday Inn Express Hotel & Suites Pensacola-West Navy Base Guest Reviews
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|6.5 miles from Pensacola centre|
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Melissa Thu, 6 August 2020
Liked: The room was clean and bed was comfortable
Disliked: The hot tub wasn't working when we arrived or during our entire stay, we wasn't informed of this. Other guests told us about the hot tub and this was one of the amenities that I look for when booking. We paid extra for a hot breakfast, but due to Covid, was only offered yogurt and muffin. Should have received a refund since the hot breakfast wasn't available. We totally understand the situation due to Covid, but don't charge or offer something and guest don't receive what is expected
Claudette Mon, 3 August 2020
No one check on me...
Liked: Not one thing I fall on broke sidewalk cut my face and knocked out my tooth and broke the other one
Disliked: Sidewalk was not in bad condition it would?ve been OK
Haki Sat, 1 August 2020
Cherish Tue, 28 July 2020
Clean older hotel remodeled. Room...
Liked: Breakfast was a muffin and water with an orange. So yep that was horrible.
Dulce Mon, 27 July 2020
Liked: Surrounded by plenty of restaurants & stores
Disliked: The elevator smelled like cigarette smoke There should be a discount since hotel did not have good breakfast just granola bars & old bananas but overall I enjoyed my stay
Anonymous Mon, 27 July 2020
Nancy Sat, 25 July 2020
Cousins Thu, 23 July 2020
Liked: Excellent property. Amazingly friendly, super welcoming staff. Adjustment to current government ineptness was optimal (brown bag breakfast, not demanding). Nice pool. Immaculately clean rooms. Can?t wait to come back.
Anonymous Thu, 23 July 2020
Liked: Location was the best feature, because it is near the Navy training center.
Disliked: There was NO breakfast as advertised. The website as of today still says that there is hot breakfast when there isn't. Way overpriced.
Anonymous Wed, 22 July 2020