Holiday Inn Express And Suites Moundsville By IHG

Horrible!

Liked: Room overbooked and refund rejected. I paid $243 for absolutely nothing!!!!
Disliked: Not getting refund for over booking!! $243!!!

Superb

Staff was wonderful. Room was...

Liked: Breakfast was a little lacking, the location was perfect.
Disliked: Hot food wasn't always warm................selection could have been better.

Nice staff, horrible cleanliness

Liked: The staff was very friendly and helpful, although they appeared to be desperately understaffed.
Disliked: Our room was FILTHY. There were crumbs, sock lint and God knows what else on the floors. The hard floor was definitely NOT mopped. The beds were made, but didn't look like the sheets had been changed from previous guests. The box spring cover has stains, too. It was very late when we checked in, so we slept on our own clothes and addressed it with the front desk in the morning. We were told it would be taken care of. We got in very late that night to find that our room hadn't been touched!!! So disgusting.

Exceptional

Exceptional

Very good

Exceptional

It was exactly what we...

Liked: The hotel and room were very clean and everyone we encountered was very polite.
Disliked: We really did not have any negatives with this stay.