Holiday Inn Express and Suites Great Falls By IHG Guest Reviews
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Steven Mon, 14 July 2025
Exceptional
Sadique Sat, 12 July 2025
Highly recommended!
Liked: Jason and rest of staff were great!
Meisha Mon, 7 July 2025
Good experience
Liked: Pool. Friendliness of staff. Free breakfast.
Disliked: Pool towels were like hand towels they were so small
Amanda Sun, 6 July 2025
Exceptional
Liked: Free breakfast and the pool.
Heidi Fri, 4 July 2025
Too many issues, not worth...
Liked: The breakfast was good, had lots of variety and mostly well stocked. They also did a good job of emptying garbages daily, and bringing clean towels.
Disliked: Our room had a broken shade so we couldn't open or close it, we ended up shoving pillowsin the window to block out the light at night. There was no fridge or microwave, no room phone, stains all over the carpet and the linoleum in the bathroom, shower curtain was broken so water got all over the floor everytime we showered, the towels were so old they felt like sandpaper just drying off, he beds were horrible uncomfortable and rock hard pillows. Also, a big disappointment was that the waterslides weren't open during the week. Had I know that, we wouldn't have stayed here. And lastly it was way too expensive for all of the problems. This hotel has gone down hill, we wont stay here again.
Natalie Wed, 25 June 2025
Exceptional
Benjamin Mon, 23 June 2025
Superb
Liked: Clean and affordable
Disliked: Pool was a bit crowded and need a bar close by.
Sharp Sun, 22 June 2025
Superb
Brittany Mon, 16 June 2025
Staff was super friendly and...
Liked: The pool area was great for the kids.
Disliked: The pullout couch never got cleaned from the stay before us and was covered in fries.
Ayana Mon, 2 June 2025
Passable
Liked: Amazing views. Nice pool for kids!
Disliked: It smelled on the first floor. One elevator was broken. The A/C went out. For checking in and out there was a quite a bit of a wait(no staff at desk) Went to go ask for more towels and was told they didn’t have any more!