Holiday Inn Express and Suites Granbury Guest Reviews
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2.5 miles from Granbury centre |
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Charley Fri, 19 April 2024
Superb
Liked: Breakfast is great!
Disliked: The bathtub was chipped, and scratched. And there was rust around the overflow drain. Shouldn’t be any rust if they use quality fixtures
Patty Mon, 15 April 2024
Poor
Disliked: The rooms was not clean, not at all like any other Holiday Inn that I have stayed in before, the bathroom was very dirty. Dirty laundry was laying in the hallway. Will never stay here again.
Michael Sun, 14 April 2024
Good
Patricia Sun, 17 March 2024
Exceptional
Liked: Front desk was so helpful and accommodating. Nikita night clerk went above and beyond assisting us. Will book again.
Disliked: Poor drainage in parking lot during a lot of rain fall
Jasmine Sun, 17 March 2024
This is my top pick...
Liked: Friendly staff, Clean property and rooms, easy check in and out, free breakfast in the morning.
Disliked: Broken side entry door near the stairwell. The card access only entrance on the side of the hotel doesn’t actually close. Anyone could walk into the building and have access to the stairwell. They are doing renovations at the moment so I’m sure it will be fixed soon.
Michelle Fri, 15 March 2024
Ok
Liked: Jackie and Emily were kind and helpful.
Disliked: The LOUD MUSIC at nite on Friday and Saturday. Having to call for towels and TP since housekeeping to supply them after cleaning.
Shelby Wed, 13 March 2024
It was an amazing stay....
Liked: I booked this hotel for my mom as a surprise for her 50th birthday. When she got there, they totally decked out her room with decorations. They bought her cupcakes, flowers, and even gave her a hand written birthday card. It was so thoughtful. I was not expecting them to do all of that! 10/10 customer service. My mom was blown away.
Disliked: Everything was perfect.
Gene Tue, 12 March 2024
Karin at the front desk...
Liked: Clean , conveniently located
Disliked: Nothing
Regina Wed, 6 March 2024
Overall it was good staff...
Liked: Property was very close to my destination
Disliked: Breakfast was good but I had to wait on the bacon so I didn’t get any!
Lisa Thu, 29 February 2024
It was excellent and very...
Liked: I completely enjoyed the warmth and hospitality of the staff at this particular location. Every single one of them were so helpful, above and beyond. THE BEST service I have ever had!!
Disliked: The only bad thing was that I could not connect to the WiFi. When I asked about it, they let me know that it was due to the construction that was going on and they already had an order in for it to be fixed. They also offered me a reduction in the price of my room. So very sweet people, and very customer-oriented