Holiday Inn Express and Suites Detroit North-Troy By IHG

Bad

Liked: Nothing
Disliked: Dirty badly maintained Disinterested staff, Gaps around door,Floating substance in pool Broken elevators Pervasive smell of drug smoke

Unfortunately would not stay at...

Liked: The location of the hotel was good, easy to get to.
Disliked: The hallways of the hotel smelled like cigarette smoke. There was no sense of it being a clean facility. Our hotel room literally smelled like someone had been living in it with a dog. It was very disappointing. The bedding looked clean but again, nothing smelled clean so was not a comfortable stay. The floors didn’t look like they had been vacuumed. There was what looked like ripped up Kleenex pieces by the bed on the floor.

Disappointing

Disliked: Old, falling apart, pillows are terrible

Wasn't the best experience

Liked: Quiet and the gentleman at the front desk was great, breakfast was good as well.
Disliked: The ac didn't work in either room I was given, both rooms were dirty and the lady at the front desk was rude.

This hotel is a 2-star...

Liked: The breakfast was nice! Hot sausage, eggs, potatoes , coffee, cinnamon rolls, and usual bread type offerings. We were pleased with the quality of the offerings.
Disliked: Ice maker on 4th floor had no ice. Property has seen better days, but still comfortable. Our bathroom had a rank smell but didn't permeate into the room. The green smoke detector light was very annoying blinking and strobing in the dark.

Was disappointing

Liked: Free Continental Breakfast
Disliked: The pool was ice cold & closed an hour early than posted, we had to move rooms cuz the ac didn’t work in room, bed was uncomfortable and rooms didn’t seem clean. The hot tub in our room was a little small. The continental breakfast was ok but the food was not really hot, cinnamon rolls were cold and pancake station was out of order.

Exceptional

Pleasant

Liked: location
Disliked: rooms can be cleaner

Superb