Holiday Inn Express And Suites Deland South By IHG

Clean and renovated, conveniently situated

Liked: Very clean and newly renovated
Disliked: N/A

Good

Liked: I started out on the 2nd floor and moved to the 4th after day 3 or 4. The rooms were ok. The 2nd floor had walk in showers which was ideal. The 4th floor had a tub which really wasn't necessary, in my opinion. Both rooms were good, the finishings were really nice. The lighting was great especially for getting ready in the morning. Great space, as long as you didn't look at the showers. The showers in both of the bathrooms were dated with visible rust and black stains around the perimeter
Disliked: I moved from the 2nd floor to the 4th after 3 or 4 days because of the noise above me. There were families with children booked above me and their footsteps were LOUD. The children were obviously excited and were running to express themselves. I called downstairs and reported my concerns. Although they expressed that they would handle it, they did not. I asked a housekeeper who was on the floor to step inside my room to listen in. She contacted the front desk to report what she heard and I listened in as the front desk person said, "They just arrived. They'll settle down. It's no big deal." I felt completely ignored. After another 15mins of the kids running, I walked downstairs to report my concern and was told... "it's the middle of the day and they are kids. There's not much we can do. Would you like another room?" Although I was disappointed in the response, I accepted the move to the 4th floor and completed my stay there. I understand that it's important to accomodate all and that noise is obvious, my hope was that those of us who need/require a bit of peace and quiet, would also be considered during the day too.

Exceptional

Liked: The room was clean, exceptionally spacious, and equipped with everything we needed during our stay. The complimentary breakfast, served every morning, was most definitely a highlight, with delicious and varied options, perfect to start the day. The location was EXCEPTIONAL and just a short drive away from various restaurants, local supermarkets, as well as Daytona Beach.The entire staff was very welcoming, attentive to detail, and willing to go above and beyond to meet all of our needs. We would definitely come back and stay here again!

Exceptional

Exceptional

Bad

Superb

Exceptional

Liked: N/a
Disliked: N/a

Exceptional