Holiday Inn Express And Suites Ann Arbor - University South By IHG Guest Reviews
Write a review
Write a review
Hira Fri, 20 June 2025
Pleasant
Liked: They gave us the early check-in, and the guy on the reception was really nice.
Disliked: I think the bedsheets and pillow cover smelled weirdly
Luke Mon, 9 June 2025
There was moose poop on...
Liked: Staff were amazing
Disliked: There was moose poop on the pull out couch. Staff refused to get us a new room or couch. Staff refused to give us a discount.
Giglio Mon, 9 June 2025
Good
Michael Sat, 7 June 2025
Exceptional
Tirzah Sat, 7 June 2025
Superb
Cindy Fri, 6 June 2025
Highly recommend
Liked: Clean updated. Polite staff. Had everything we needed.
Disliked: Beautiful room
Robert Wed, 28 May 2025
Exceptional
Siddharth Tue, 27 May 2025
Utterly dissatisfied due to double...
Liked: Cleanliness and breakfast options
Disliked: The reception staff is not trained at all to manage payments. I had already paid the whole amount through American Express credit card; however, the reception team was not able to process it. I had to again swipe my HSBC credit card to make the payment. So I have ended up paying twice and I am utterly dissatisfied with the whole experience. Customers need to be made aware of this problem with Booking.com/Holiday inn bookings to avoid double payments.
Arminda Sun, 25 May 2025
Very comfortable and easy.
Liked: They remodeled since my pervious stay> Now it's very appealing and they added a meeting room which is also used at breakfast.. Breakfast was good.
Disliked: The floor of the wheelchair accesible bathroom gets very wet when you use the shower. The floor turns slippery and the rug provided is not enough to contain the water from the shower. I do not know if the design can be improved or if its necessary to provide two or three rugs.
Ramith Sun, 25 May 2025
Ann Arbor holiday inn stay
Liked: Friendly staff. Nice location. Comfy stay. Staff gave me 1 hr late check out option