Holiday Inn Express And Suites Ann Arbor - University South By IHG Guest Reviews
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Diane Tue, 8 July 2025
Very good
Anonymous Tue, 8 July 2025
Superb
Martin Sun, 6 July 2025
Convenient location with a clean...
Liked: The staff at the desk were very friendly. There was a problem with their computer system, which caused a slight delay for our check in and they offered a water and a soft drink for the inconvenience.
Disliked: We stayed two nights and on the first morning, we arrived toward the end of breakfast, but it was still within the posted time and there was not much food left. We were able to get something, so not a huge issue. The second morning there was plenty of food.
Muhammed Fri, 4 July 2025
Bad
Liked: Nothing
Disliked: When I checked out, I asked for an invoice and the receptionist said I would receive it within a few hours. Two days later, after contacting the staff several times, they responded very late and claimed that they could not provide an invoice and that I should ask Booking.com for it, which makes no sense whatsoever. I have made all my reservations through Booking.com until now, and all the other places have provided an invoice without any issues.
Kathleen Mon, 30 June 2025
Superb
Jeff Mon, 30 June 2025
Superb
Sandeep Sun, 29 June 2025
Very good
Shelby Fri, 27 June 2025
Most of the staff was...
Liked: The breakfast was pretty good with varied selections. The first day was the best during our 4 night stay because the bacon was delicious. It was disappointing that it was not offered again however.
Disliked: The housekeeping was disappointing in that our room was completely missed one day and when we did have service, the room was not cleaned very well.
Anonymous Fri, 27 June 2025
Exceptional
Jason Fri, 27 June 2025
Exceptional