Holiday Inn Express Amsterdam - City Hall

Staff was super nice, everything...

Liked: Location
Disliked: Bed was not made every day, cups and mugs not cleaned at all, dirty toilet not cleaned. No basic amenities such as bottle of water or a mini fridge provided. Very limited space to hang clothes. Coffee tea supplies not topped up. Too pricy - probably due to lack of space in the city and expensive real estate.

Exceptional

Liked: Staff were great and very accommodating. They even allowed us to check in a little early.

Went for 50th birthday with...

Liked: Location and breakfast included was nice
Disliked: Booked 3 rooms with single beds for 6 grown men. When we arrived they told us we had double beds and if we wanted singles we had to pay extraStaff rude and just ignored any confirmation emails. Spoke to a number of other people staying and all had same problem Seems to be a scam

Neat and clean hotel, conveniently...

Liked: Neat and clean hotel with very helpful and knowledgable staff. Close to the main attractions and close to trams.

Very good

Superb

Very good

Exceptional

Liked: The staff were excellent. Decent continental breakfast. Decent location.
Disliked: Very expensive selection of drinks and snacks at reception - I think a bottle of water was €4.50

Very good

Liked: Small but functional room. Canal view room was at canal level.