Very modern...clean and great location

Liked: Breakfast options were awesome, especially with the pandemic...still an impressive breakfast....to go lol
Disliked: Only 1/4 of one roll of toilet paper in room no extra roll and no chance it was going to last. Front desk did tell us at check-in that if we needed anything to come down; however, in the morning rush to make a flight it's not always convenient. We just switched to the facial tissue.

Recycled shampoo conditioner and body...

Liked: I like the grab and go build your breakfast bag.
Disliked: The beds were not comfortable , the doors in the restroom and back of the door was a all scratched up really need updated. One thing I really dislike and will never like is having reusable shampoo, conditioner and body wash in the shower. This poses as a potential health concern. I was extremely disappointed at the quality of this brand of hotel they allow this. I don't see myself returning to this hotel chain.

Superb

Very good

Very good

Perfect

Liked: The bed was comfortable, the whole place was very clean. The room temperature was perfect and the bathroom was great. The staff was very friendly!

Will never return

Liked: Easy to return rental car to airpo
Disliked: Location and signage was poor. Are you hiding this property Incompetent front desk...I reserved 2 rooms..Then discovered I was only charged for one....when my son arrived...no, your room is not paid for ! Terribly embarrassing....no apology for incompetent staff !

Very good

Liked: Staff very friendly.
Disliked: I use Holiday Inn Express a great deal when traveling for business. Usually the breakfast is good. Not so much this time.

Exceptional