Holiday Inn - Erie By IHG

Nice facilites. Great location

Liked: Location , facilities
Disliked: They have big issues with providing correct info about breakfast. The tub had some mildew.

Superb

Liked: Breakfast was great. Swimming pool was large and great for swimming in the morning for exercise.

Superb

Liked: The room was spacious and very comfortable!!
Disliked: The buffet breakfast wasn't great, and the pool was chilly.

clean and comfortable

Liked: Breakfast on Sunday took over an hour to be made. Not enough staff.
Disliked: Everything was great

Exceptional

Nice hotel, quiet and clean

Liked: Rooms were clean.Pool was nice for kids.Felt safe during stay.
Disliked: Be sure all information is given at time of check in. we were not given vouchers for breakfast, thinking it was a buffet we didn’t get breakfast the first morning as we thought we missed it. The second morning we checked for buffet again and saw nothing. I went to the desk because I noticed my booking included breakfast, the girl at the counter explained you need vouchers and we were not given them. The first day we left and had to pay for breakfast at IHOP because we were not given our vouchers. We really would have loved to have saved $70 and had breakfast that should have been included in our rooms.

Terrible hospitality. Room not ready...

Liked: Room was cleab
Disliked: Room wasn’t ready at check in. crib wasn’t provided when room was finally ready. lack of preparation to accommodate your guests at proper check in time. No manager on site at 3 pm during check in?

Superb

Will return if in the...

Liked: Food was prepared to order
Disliked: N/A