Holiday Inn El Paso West Sunland Park By IHG

The hotel staff was awesome and the facilities were very clean. Very nice hotel. Convenient to everything we wanted to visit while in El Paso.

Disliked: Occupants in adjoining room left an unattended dog in the room. It began to bark and howl. Hotel should require that pets always be accompanied.

It was so quiet and nicely set apart from the hustle and bustle of the city. It was very comfortable and roomy. I will definitely be staying here again!

Passable

Pleasant

Wasn't worth it

Liked: The bed was really comfortable. Location was great. Rooms were private with a security gate around the entire facility.
Disliked: Toilet was broken upon check in. Seat sliding off and wouldnt flush.(had to have someone come and fix it) 300 dollar room with a broken needed amenity. 39 cent toilet paper in a 300 dollar room and a GIANT dead cockroach on the floor. Dirty stained carpets. AC was not very powerful even on high, room did not get comfortable until upon returning to the room at night. Cable TV kept having connection issues, no tv guide, all programming just said "no information". With how much the room is they can do much better. Upon returning to the hotel after a night out, there was minimum parking. Had to find something far away from our room.

Exceptional

Very good

Disappointing

Disliked: I have stayed there several times in the past few years. I am getting older and I have issues with my back and knees. No one advised me that my room would be the furtherest from the front of the property over looking i-10. It was horrible for me to get in and out of my room.

Hotel is very nice. The...

Liked: Location cleanliness, friendly staff
Disliked: Nothing

Superb

Very good