Superb

Good place

Liked: No cook available for breakfast but a very kind lady (employee I think Andrea or Cristina was her name) she was more than happy to make me breakfast. It was delicious.
Disliked: No cook available for breakfast so if you have a voucher you wouldn’t be able to use it.

Bad

Very good

Superb

Bad

Exceptional

Liked: So beautiful fancy hotel
Disliked: The parking

Very good

Horrible

Liked: Nothing
Disliked: Customer service was so bad only one girl working and doing all the work while another guy stood around and acted like he couldn’t be bothered he appeared to be on drugs they had no name tags on I asked for a supervisor or manager and they said there were none they were the managers I asked for a district leader number or customer number and they didn’t know that had my family with and they couldn’t believe the low class customer service so we did not stay at this hotel felt very uncomfortable and hotel seemed shady we ended up going to your competitors across the street HAMPTON inn you might need to send your staff there for training this was my first holiday inn stay and will be my last it was that bad I wouldn’t care if it was on a beach will AVOID all holiday inns because 2 customer service people could not do there jobs training is highly needed