Holiday Inn El Paso Airport

Passable

Liked: Close to the airport
Disliked: The bathroom is dirty mold on the walls. The TV goes in and out from light screen to dark screen.

Exceptional

Superb

Not a

Disliked: Location next to the freeway .. noise level was horrible ! Property outside and inside was not well maintained. Carpets were dirty making them look old and worn.

Very poor

Nice place to stay

Liked: This was a spacious room - also had a couch which was nice to relax in. The room was well laid out and had several of the usual amenities - coffee, fridge. The shower was perfect and had the refillable soap and shampoo. This hotel is in a great location close to the airport and easy to get to.
Disliked: There was no cold water in the bathroom sink. Would have liked USB charging ports in the room.

Met expectations, would stay again.

Liked: Our room was very spacious, even for just my husband and I. We enjoyed the room to spread out a bit and relax, even if only there for the night. Great kudos for Ernesto! He seemed like the jack of all trades and jumped in to assist with breakfast - clearing dishes, checking our needs and then was our shuttle driver to the airport in the morning to collect our car rental. Great location for close to airport and easy to get to.
Disliked: The website states airport shuttle, one of the things we needed since we had a late flight. Upon landing at the airport, we were then informed the shuttle had stopped running an hour ago so then we needed to quickly find transportation, which was unexpected and a little frustrating. Our reservation showed that breakfast was included in the price, but we ended up having to pay for a slow service of made to order breakfast. From the reservation," Meal PlanBreakfast is included in the final price".

Bad

Exceptional