Holiday Inn Dumfries Guest Reviews
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Andrew, Biggar, visiting Easterbrook Hall Dumfries Sat, 16 December 2023
Good hotel; clean and comfortable. Great bed and shower, both really important to me. Staff were friendly and helpful. Buffet breakfast was good and extensive with eggs cooked to order if requested. I would certainly go back and can strongly recommend it.
Liked: Room and the staff.
Disliked: Bar staff untrained.
Allan Mon, 21 July 2025
Exceptional
Anonymous Mon, 21 July 2025
Superb
Liked: Fantastic stay! location, staff, food and hotel was great.
Disliked: On a very rare, hot and sunny Scottish day some sort of air conditioning in the upper floor would be beneficial. Didn’t overly affect our stay but could have slept better if the room temperature could be controlled :)
Richard Mon, 21 July 2025
Very good
Flinton Sun, 20 July 2025
Very good
Dave Sun, 20 July 2025
Exccellent venue and the food...
Liked: The Receptionist was very helpful and very cheerfull. The dining room staff were very helpful, however did seem pushed when the Ross County football team arrived and were very demanding!The front of house staff were amazing.
Disliked: Breakfast - cooked breakfast was luke warm sadly.
Lisa Sun, 20 July 2025
Staff friendly and doing a...
Liked: Fitted the surrounding heritage building area.
Disliked: Looked like a Hospital, too far away from pubs etc.
John Thu, 17 July 2025
Very good
Elaine Mon, 14 July 2025
relaxing, convenient. food was excellent.
Liked: Breakfast - choice was great - almost anything and everything ! room as always was good, size excellent and ensuite very clean, plenty of towelsDinner - bonus - children ate for free
Disliked: unfortunately the hairdryer blew up on using - but a phone call later brought me a brand new one delivered within a short period of time.
Heather Sun, 13 July 2025
Passable
Liked: Nice hotel friendly staff
Disliked: The room was extremely hot. The weather was warm while we were here and there is air conditioning however it didn’t work we even changed rooms and it made no difference. We roasted all night. If it’s a hot day I would not stay here.
Mary Sat, 12 July 2025
Beautiful main building & gardens....
Liked: Great restaurant staff
Disliked: The lift was out of service. The stairwell was not air conditioned & walking up 2 flights of stairs was difficult with heavy luggage.