Holiday Inn Detroit Northwest - Livonia an IHG Hotel

Superb

Liked: Easy to get to access to highway
Disliked: Noisy with construction in lot and kids across the hall

Disappointing

Overpriced , poor quality, horrible...

Liked: It was close to events
Disliked: I reserved the hotel because they had a hot tub. It was broken. The pool was tiny. The breakfast we paid extra for was empty of food items. When refilled barely, the food was poorer in quality than any continental breakfast. They didn’t even have coffee for 45 minutes. It was overpriced for the poor quality of everything. And then the hot tub being broken and the horrible breakfast made it worse. They were understaffed. And the staff that was present came from another location and couldn’t help.

Good

Exceptional

Liked: Everything.
Disliked: I have no complaints

Exceptional

Love

Disliked: Very good

Exceptional

Kudos to the Holiday Inn...

Liked: The hotel was awesome! My room and the hotel itself was clean. The linen on the bed was fresh and crisp. The front desk staff was friendly, helpful and very accommodating. The ambiance of the hotel was very inviting, pleasant and the staff very professional. I would go back to the hotel in a heartbeat without reservation.
Disliked: The restaurant wasn't open for lunch or dinner. I was informed, it hadn't opened yet and they weren't sure of the date it would open.