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Holiday Inn Des Moines-Downtown-Mercy Campus an IHG Hotel eee - (855) 266-7297
Holiday Inn Des Moines-Downtown-Mercy Campus an IHG Hotel, 1050 6th Avenue, Des Moines, IA -(855) 266-7297
Area: Downtown Des Moines
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BOOK ONLINE OR CALL - (855) 266-7297
3.87
HOTEL RATING: 
GOOD
3.87 out of 5 (195 Ratings)
1.7 miles from Des Moines centre
BOOK ONLINE OR CALL - (855) 266-7297
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Hotel Description
Steps from the Wells Fargo Arena and the Mercy Medical Center this hotel in downtown Des Moines Iowa has a free shuttle service to the airport and local area attractions. Holiday Inn Des Moines - Downtown - Mercy Campus features amenities such as free parking and free wireless internet access throughout the property. Guests can also enjoy the indoor pool and on-site fitness center. Genevieve's restaurant serves savory American cuisine for breakfast and lunch in a comfortable and modern atmosphere. For dinner guests can enjoy the Cityscape Lounge for its view and Executive Chef's gourmet creations.

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
B
Airport Shuttle
q
Accessible
x
Free Breakfast
u
Swimming Pool
E
Fitness Center
A
Business Center
w
Non Smoking
r
Pets Allowed
Other Amenities
` Airport Shuttle
` Free Parking
` Restaurant
` Room Service
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Library
` Wheelchair accessible
` On-site parking
` indoor pool
` shuttle service
` vending machine
` 24-hour security
` Concierge services
` Doorman
` Free Wi-Fi
` Kitchen
` Off-Site parking
` Daily Housekeeping
` English
` Spanish
` Convenience Store
` taxi service
` Shops on site
` Staff follow all safety protocols as directed by local authorities
` First aid kit available
` Doctor/nurse on call
` Hygiene certification
` Staff trained in safety protocol
` Temperature check for guests and staff
` Free face masks
` Contactless check-in/out
` Food delivery
` ATM or cash withdraw on site
` Car rental available
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Internet access in public areas
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas

Holiday Inn Des Moines-Downtown-Mercy Campus an IHG Hotel Guest Reviews

Overall Average Score: 
Good (3.87 out of 5)

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5

Exceptional - 5 out of 5

Jeff, Cedar Rapids, visiting Wells Fargo Arena Des Moines Mon, 29 April 2013

Liked: Very enjoyable stay; enjoyed shuttle service and the bar later in the night.

5

Exceptional - 5 out of 5

Angela, Sgt. Bluff Mon, 27 June 2011

5

Exceptional - 5 out of 5

Kerrie M, Cedar Rapids Wed, 1 June 2011

First time there and I really enjoyed my stay!! Very nice and professional staff, great location, clean rooms, and I loved the shuttle service!! The offered to take us to dinner and back! Wonderful shuttle service, less stress and gas money for me! I will totally stay there again!!

Liked: Great location and staff
Disliked: None

5

Exceptional - 5 out of 5

Mike McC, Waterloo Mon, 16 May 2011

0.5

Poor - 0.5 out of 5

Emery Sun, 5 June 2022

I want a refund

Liked: Yes I rented a room & didn't check in untill midnight & checkout was at 11am so I asked the front desk if I could have a later checkout at witch time they told me that it wouldn't be available but they would check & to go up to the room & someone would call & let us know. That never happened & the room phone didn't work rather. They didn't call my cell phone. So I cancelled the room for the night while I was waiting for even a staff to come to the room. Still no one showed up so I went back online & tried to just switch dates since the payment went through I might as well stay on a date where I could get a full day stay I even had gotten a confirmation email & code for the later dates. When I called to give the information to the hotel they had no idea what I was talking about & told me I would have to dispute my issues with the manager or online. I would just like a refund. & Put this unpleasant experience behind me.
Disliked: They could have offered me a different date like I suggested or even a partial refund nope didn't even get that.

0.5

Poor - 0.5 out of 5

David Fri, 3 June 2022

Bad

3.5

Good - 3.5 out of 5

Justin Thu, 2 June 2022

would probably stay again

Liked: location, staff and view
Disliked: Saturday night was pretty noisy on the 10th floor late into the night.

5

Exceptional - 5 out of 5

Rob Sat, 28 May 2022

Exceptional

2.5

Fair - 2.5 out of 5

Kari Sun, 22 May 2022

Convenient location.

Liked: The location to the things we did was great!
Disliked: It looked like mold around the frame of the window, the room had a funky smell soon as we opened the door and the wallpaper around the Kleenex box was ripped

3

Pleasant - 3 out of 5

Breanna Sat, 21 May 2022

Pleasant

5

Exceptional - 5 out of 5

Anonymous Sun, 8 May 2022

husband had surgery

Liked: location

3.5

Good - 3.5 out of 5

Leana Wed, 4 May 2022

It was fine.

Liked: Staff was nice.
Disliked: No housekeeping.

3.5

Good - 3.5 out of 5

Sue Wed, 27 April 2022

Our room was ok, but...

Liked: The bed was very comfortable
Disliked: The bathroom was very small? it needs to be updated? it was like walking in to a hotel bathroom from 20 or 30 years ago. The carpet and chairs were old too.

4.5

Wonderful - 4.5 out of 5

Mary Wed, 27 April 2022

Superb

Liked: Shuttle to Wells Fargo for the Elton John concert
Disliked: Noisy neighbors!!

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Holiday Inn Des Moines-Downtown-Mercy Campus an IHG Hotel 1050 6th Avenue, Des Moines, IA