Holiday Inn Des Moines Downtown Hotel By IHG

Liked: Very enjoyable stay; enjoyed shuttle service and the bar later in the night.

First time there and I really enjoyed my stay!! Very nice and professional staff, great location, clean rooms, and I loved the shuttle service!! The offered to take us to dinner and back! Wonderful shuttle service, less stress and gas money for me! I will totally stay there again!!

Liked: Great location and staff
Disliked: None

Exceptional

Liked: I informed them it was my anniversary and they upgraded our room to a suite with a jacuzzi tub free of charge. The view was great and the room was spacious.
Disliked: The furniture is old, scuffed and the wall paper is peeling.

Pleasant

Liked: Breakfast and the shuttle van
Disliked: Loud squealing from the toilet after flushing

It was fine for a...

Liked: Location and value
Disliked: People outside of the building smoking.

Very good

Disliked: Couldn’t park in the parking lot.

Exceptional

Liked: The staff was super friendly and knowledgeable.
Disliked: They had innerspring mattresses. I have memory foam at home.

Room was good except it...

Liked: Breakfast was great. The staff at breakfast were outstanding. I guess they were fill ins from the banquet Department.
Disliked: I guess there's major structural issues with the parking garage so you cannot pull up to the front entrance. We were fortunate enough to have a handicap parking that was somewhat close to the front. Everyone else had to park almost a block away. It would have been nice if we do this in advance.

Pleasant

Liked: Location
Disliked: No free breakfast and no vending machine for snacks

Very good

Liked: The beds were very comfortable.
Disliked: Parking was horrible

Exceptional

Liked: Everything was great. Room, breakfast and bed were good
Disliked: Parking