Holiday Inn Des Moines Downtown Hotel By IHG

Liked: Very enjoyable stay; enjoyed shuttle service and the bar later in the night.

First time there and I really enjoyed my stay!! Very nice and professional staff, great location, clean rooms, and I loved the shuttle service!! The offered to take us to dinner and back! Wonderful shuttle service, less stress and gas money for me! I will totally stay there again!!

Liked: Great location and staff
Disliked: None

Great for a quick stay.

Disliked: Located close to downtown. Room was very large and super clean. Beds are great. Not alot of hotel amenities. But the room is worth the price. Breakfast is not good. Not much of a selection and quality was very lacking. Bar wasn't opened on a Saturday evening. Front desk gentleman wasn't very friendly. Has a pool but no hot tub for any adults wanting to soak and relax.

Very good

Exceptional

Good

Passable

Will not recommend this Hotel...

Liked: They had AC issue in the entire building and never gave me the courtesy that the air conditioning was not working . Very uncomfortable to sleep . Had to sweat getting ready for a wedding .
Disliked: Parking was also an issue had to walk across the other side of street to unload and park

Exceptional

Good

Liked: Wasn't aware that the parking lot was being renovated. Parking was scarce. The security card wasn't very friendly in helping us figure out where we could park. I was concerned that my car would be towed. I had to park my car in the parking lot on the side of the hotel. The security guard said I don't think they will tow your car if you park there so I wasn't very happy. I kept getting up every hour making sure my car was still there. Had I known about the parking lot I never would have booked at the hotel
Disliked: The front desk staff was very friendly very kind. The night time security was not very friendly or helpful.

Good

Liked: Nice staff
Disliked: Smelt like cigarette smoke.