Holiday Inn Dallas - Fort Worth Airport South By IHG Guest Reviews
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Write a review
Cristy Mon, 12 May 2025
Didn't Stay
Liked: The night desk clerk was so nice and professional. Honestly, he was set up for failure by the dayshift, but handled it the best he could
Disliked: We were in the area for a concert, so we were checking in late. However, our room, along with several other guests, had been given away earlier in the day. There were no rooms. I have never had this happen with a paid reservation. Booking did refund my payment, quickly.
Scott Mon, 12 May 2025
Superb
Dayal Sun, 11 May 2025
It was.memorble stay . Please...
Liked: Location excellent staff friendly
Disliked: Nothing
Betty Sat, 10 May 2025
Great place, but watch the...
Liked: The staff was friendly, the hotel was very clean, and the breakfast was amazing.
Disliked: My husband sat down in the chair in the room, and it fell over backward with my husband in it. He wasn't hurt, thank God, but if that had been me (I have a healing broken hip) It would have been a different story.
Afolabi Mon, 5 May 2025
Excellent
Liked: Well located. Breakfast good
Disliked: Nothing
Tamara Sun, 4 May 2025
Exceptional
Liked: Everything!
Disliked: That we couldn't stay longer!
Julie Sat, 19 April 2025
Superb
Delk Fri, 11 April 2025
Exceptional
Christy Thu, 10 April 2025
Very good
Philip Wed, 19 March 2025
Came for long layover, could...
Liked: Loved the shuttle service, as my fiancé and I had a 15-hr layover. We just wanted to sleep in a comfy bed while waiting that long. Staff are super friendly and accommodating. Food was absolutely awesome, and room was clean and comfy. We did indeed get some great sleep.
Disliked: Shuttle service could be improved in two ways:1. More clarity during booking on pick-up location at DFW. 2. When I called staff for pick-up at the airport, we had trouble hearing/understanding each other about said pick-up location. He told me to be sure to be at the right spot, because they couldn’t call foreign numbers. Well why not? It’s a hotel chain that cannot dial foreign phone numbers? Is it a matter of know-how or payment plan? I had to dial a foreign phone number from my phone to call the hotel.I’m just thankful the staff was being resourceful, by trying out the possibility that I was on whatsapp, and contacted me that way. Kudos to him for thinking on his feet!