Holiday Inn Columbia - Downtown by IHG

This place has the best customer service and the rooms are lovely and clean. Being on the 10th floor corner front was everything. I could look out the window and see a beautiful view of downtown.

Liked: Everything.
Disliked: Nothing.

I enjoy it

Liked: It was very clean
Disliked: You had to pay for parking

Exceptional

Liked: The hotel was very clean, the staff was friendly and the location was perfect
Disliked: I didn't like having to pay $20 a day to park

Exceptional

Exceptional

Exceptional

I would not recommend this...

Liked: Desk staff were very rude and unprofessional.
Disliked: Desk staff

Very good

Exceptional

Bad

Liked: Clean , good location
Disliked: "I recently stayed at Holiday Inn in Columbia, South Carolina, and wanted to share my experience. While the cleanliness of the hotel was acceptable, several issues detracted from my stay. The breakfast service was problematic due to a rude staff member. Additionally, the parking situation was misleading. Although the hotel charged for parking, it was actually a city-owned garage with frequent malfunctions. The garage's condition and the presence of homeless individuals on the stairwells were concerning. The parking cards provided by the hotel often didn't work, causing delays. Moreover, there were significant elevator issues. To make matters worse, we experienced a complete lack of hot water in the shower one morning and evening, which was particularly inconvenient as I had an important meeting at the university the next day and couldn't wash my hair. Despite reporting this, there was no response or explanation from the staff. Overall, the lack of organization and the issues with basic amenities like hot water and functional parking significantly impacted my stay