Best Western Plus Strongsville Cleveland

Bad

Liked: Location
Disliked: Room wasn't available until 10:30 pm. The whole facility was filthy. A kid bleed in the elevator and the blood was there for 5 of the 6 days I stayed there. The staff were rude. The pool area was never cleaned.

Good.

Liked: The rooms were tidy and clean.
Disliked: The pool area needs to be cleaner and tidier, and the pool restroom needs to be cleaner as well.

Very good

Good

Liked: Bed was very comfortable! !
Disliked: However, wife had backache in morning, maybe too soft bed or from her travels????

Exceptional

Superb

Despite good price, location and...

Liked: Location and price.
Disliked: Safety/security. No lock on door to adjoining room. Loud sex heard evening and morning for a long time-I think room used for paid sex. They could have walked right into my room while I slept! Hotel made repair when I complained next morning, but I was not safe!

Decent

Liked: Safe area and the lady at night is always polite.
Disliked: Nothing stocked in the lobby, the Quarter machine had no quarters and the room 148 had water leaking from under the faucet plus the paint job in the room showed that whoever was hired to do the room was contracted based on how cheap their services were.

Passable

Liked: It was overnight stop before continue to New York Air conditioning is super cool but noisy I could not use the hotel facilities because of time
Disliked: Very dirty entrance, lobby, corridors and elevator Recipients was rude with me and with other couples, she has no basics of receptionist must be out of such position.