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Holiday Inn Cleveland -South Independence eee
Holiday Inn Cleveland -South Independence, 6001 Rockside Road, Independence, OH | Area: Independence
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HOTEL RATING: 
VERY GOOD
4 out of 5 (95 Ratings)
4.5 miles from Independence centre
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Hotel Description
Newly refurbished rooms with flat-panel TVs and free Wi-Fi plus amenities like an indoor pool contribute to a terrific stay at the Holiday Inn Cleveland-South Independence. The five-story hotel provides 364 contemporary rooms featuring plush triple-sheeted beds with a selection of firm and soft pillows for a good night's sleep. Rooms also have complimentary Wi-Fi and 32-inch flat-panel TVs with free HBO so you'll stay entertained. When you're ready to get moving visit the fitness center for an invigorating workout and then treat yourself to a swim in the heated indoor pool. Corporate guests have a business center and flexible meeting space.The hotel's restaurant has you covered for all three meals; the lobby's coffee kiosk is perfect for breakfast on-the-go. For high-energy fun and a rollicking good time you'll want to visit the hotel lounge featuring dancing and live entertainment Tuesday through Saturday. The hotel offers free airport shuttle service during scheduled hours daily. The hotel is eight miles from many of Cleveland's top attractions including Cleveland Browns Stadium and Progressive Field home of the Cleveland Indians. It's nine miles to the Rock and Roll Hall of Fame 11 miles to the Cleveland Botanical Gardens and 12 miles to the International Expo Center and Cleveland Hopkins International Airport.

Check-in time: 15:00   Check-out time: 12:00
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1 room
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2 guests
Amenities View More
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Free Internet
j
Free Parking
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
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Non Smoking
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Accessible
x
Free Breakfast
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Pets Allowed
Other Amenities
` Airport Shuttle
` Business Center
` Free Airport Shuttle
` Free Internet Available
` Free Internet Access
` Free Internet In Public Areas
` Fitness Center or Spa
` Free Parking
` Accessible
` No Smoking Rooms/Facilities
` Restaurant
` Laundry
` Meeting/Banquet Facilities
` Newspapers
` Indoor Swimming Pool
` Parking
` Room Service
` Safety Deposit Box
` Sauna
` Vending Machines
` Air Conditioning
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Smoking area
` Dry cleaning
` Internet services
` Non-smoking throughout
` ATM/cash machine on site
` Nightclub/DJ
` Vending machine (snacks)
` Breakfast in the room
` Gift shop
` Heating
` Fax/photocopying
` WiFi
` Sun terrace
` Indoor pool (all year)
` Shuttle service (free)
` Special diet menus (on request)
` Evening entertainment
` Daily maid service
` On-site parking
` WiFi everywhere
` Accessible parking
` Secured parking
` Daily Housekeeping
` WiFi available in all areas
` Kid meals

Holiday Inn Cleveland -South Independence Guest Reviews

OVERALL AVERAGE SCORE: 
VERY GOOD (4 out of 5)

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4.6

Wonderful - 4.6 out of 5

Heather Sat, 11 January 2020

Very Clean

Liked: The room was spacious and CLEAN, ample linens and bathroom supplies. Also staff were very friendly and helpful, in house restaurant was very nice.

5

Exceptional - 5 out of 5

Roy Fri, 10 January 2020

Exceptional

Liked: Overall experience waa great
Disliked: The pillows were too soft

5

Exceptional - 5 out of 5

Kip Mon, 30 December 2019

Exceptional

Liked: High end property for a good price
Disliked: Bar was closed

5

Exceptional - 5 out of 5

Susan Tue, 10 December 2019

Pleasantly surprised, I hadn't stayed...

Liked: Probably one of the best eggs Benedict ever.
Disliked: No complaints

4

Good - 4 out of 5

James Tue, 3 December 2019

Good

Liked: Clean
Disliked: Coffee maker in room didn't work, both nights

2.5

Fair - 2.5 out of 5

K Sun, 1 December 2019

Okay

Liked: The bed was very comfortable
Disliked: There was no one at the desk when I arrived. Only one person on duty at check in and I was told they went to the bathroom. The individual returned in about 5 min starting she just changed her clothes because of another event she needed to attend. Got on the phone to ask the individual when they were planning to show up because she had to leave so while checking me in. Although I reserved a double bed, non smoking room that included breakfast, the front desk person had a different room reserved (single bed) when they looked up my reservation in their system. I wasn't aware of this until I went up to the room I was initially assigned and saw it was a single room. I went back downstairs. Staff person made the correction. When I entered the room and noticed right away that bedding was wrinkled. Took pics. Went downstairs to ask the front desk staff about this. Front desk staff said they don't press their sheets/pillow cases. I and saw a food stain on draperies. Breakfast was not included in the online price although free breakfast was initially advertised as included with the room rate.

5

Exceptional - 5 out of 5

Steve Fri, 29 November 2019

Exceptional

2.7

Fair - 2.7 out of 5

Yolanda Thu, 21 November 2019

Not the normal standard

Liked: I would like to state that the manager did address my concerns and tried to correct what sje6could. She was very professional and helpful in trying to rectify my concerns.
Disliked: After checking in after midnight,I was very disappointed. The shuttle didnt run after 11pm. With the locat6and the advertising of a shuttle service,you would think it would be available to later arriving guest. I was told they were not an airport location so that's why the shuttle isn't available at certain times. This was also true leaving. I had a 6 am flight,the shuttle didnt start until 6am. Again,how is this a benefit for your guest. My room was nice but not clean. There were visable stains on the carpet,a green tooth pic was on the floor,ants in the bathroom. I would have asked for a different room but upon checkin,the other clerk had mention to another guess that they were fully booked and had no available rooms. The house keeping services were very poor. The same toothpick was on the floor of my room from wed to Saturday. Which stated, they never vaccum the room.! I had to request service on my last night there. The housekeeper barely did anything in the room. I had to catch her and ask she refill the coffee station,wipe it down and pick up the trash under the desk.Again, this was her job but it was more important being on her phone. The breakfast cold. Ordering lunch was better. The food was great but the order taker wasn't friendly at all. Actually,she seemed annoyed when you asked any questions. I think its ridiculous that they charge you a fee to deliver your food to your room. Especially when the fee is more than grub hub or doordash. I was there for training and they charged my Instructor $10 a day to use a extension cord. Everything had a price.. To top off the day,there was a passed out man on my floor as I went to get ice bec6the machine across my room was broken and no sign was posted.priceless

5

Exceptional - 5 out of 5

Jim Sun, 3 November 2019

Exceptional

5

Exceptional - 5 out of 5

Steve Sun, 27 October 2019

Exceptional

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Holiday Inn Cleveland -South Independence 6001 Rockside Road, Independence, OH