Name: Holiday Inn Cleveland Clinic By IHG
Address: 8650 Euclid Avenue, Cleveland, OH
Telephone: (888) 406-7656
Rating: 4.25

Liked: It was clean and the room was spacious and very pleasant and well set up. The staff was pleasant and at each point, did a very good job at whatever task was required. They were efficient and effective.
Disliked: I would have wished for a mandatory mask wearing policy in the hotel.

Exceptional

Convenient and comfortable.

Liked: The bed was incredibly comfortable. This hotel is conveniently located, for sure, and super clean and updated. Staff were friendly and check in/out was easy and fast.
Disliked: I had to turn the AC off because it kept cycling on and off which was too disruptive for sleep. Would love actual half and half for coffee instead of chemical powder creamer. Can't some be in the fridge?

Great stay! I would stay...

Liked: The staff was friendly during check in and check in was quick. The room was cool and pretty clean. The beds were comfortable. The bar was nice.
Disliked: No complaints

Very pleased with our stay...

Liked: The room was very clean and bed was so comfortable. The restaurant has the BEST pizza ever!!!! Staff were also very friendly and helpful.
Disliked: n/a

Worth a try

Liked: I liked the valet parking and the buffet option for breakfast.
Disliked: I didn't exactly know where they were parking my car.

Exceptional

Very good

Liked: The location next to the Cleveland Clinic was great
Disliked: The refrigerator was small. It would have been nice to have a complimentary breakfast as their restaurant was pricy but good

The location and staff were...

Liked: The staff was very nice and the location was great
Disliked: We were there for multiple days because of my husbands hospitalization, so it seemed the cleaning crew deprioritized cleaning our room. We have a 4 month old so we had lots of diapers & delivery food boxes, but there were multiple days where our room just wasn’t cleaned or cleaned at the very end of the day as we were coming back from the hospital. Note: we never had the “do not disturb” or “greener room” door cards on our door.