Holiday Inn Cleveland Clinic an IHG Hotel Guest Reviews
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|5.2 miles from Cleveland centre|
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Sandra, New York, visiting Severance Hall Fri, 30 July 2021
Liked: It was clean and the room was spacious and very pleasant and well set up. The staff was pleasant and at each point, did a very good job at whatever task was required. They were efficient and effective.
Disliked: I would have wished for a mandatory mask wearing policy in the hotel.
Kathryn Fri, 17 September 2021
Anderson Tue, 14 September 2021
Liked: The rooms are great...the employees are helpful and personable and willing to assist
Disliked: The menu at the restaurant never changes...am tired of the same menu very limited
Randy Mon, 13 September 2021
Liked: Early checkin
Disliked: Didnt get bed type requested
Sarah Mon, 13 September 2021
Melissa Mon, 13 September 2021
Liked: proximity to Cleveland Clinic and also to Case Western Reserve University.
Anonymous Tue, 7 September 2021
Room could have been cleaned...
Christopher Mon, 6 September 2021
Your reservation system ruined our...
Liked: You need to figure out what is wrong with your booking system!!! Tried to modify the reservation. Did forms online and left voice messages. Got to Cleveland and my reservation had been cancelled as a no show. Everything was booked so no rooms. Had to contact family and find a place to stay. I better not see any charges go through on my credit card. Will never use this booking system again if I can help it. Staff at the hotel were friendly and nice but the reservation process was miserable.
Disliked: See above
Eric Mon, 6 September 2021
Ekiah Sun, 5 September 2021
Kenneth Sun, 5 September 2021
Disliked: Parking should be free. Especially for patients and their family. If you are not going to clean the rooms so often then the room price should be dropped.