Holiday Inn Cleveland Clinic an IHG Hotel Guest Reviews
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Sandra, New York, visiting Severance Hall Fri, 30 July 2021
Liked: It was clean and the room was spacious and very pleasant and well set up. The staff was pleasant and at each point, did a very good job at whatever task was required. They were efficient and effective.
Disliked: I would have wished for a mandatory mask wearing policy in the hotel.
Lakshmi Tue, 17 May 2022
Average, Not worth the price,...
Liked: property was clean, location was great.Vallet parking was awesome.
Disliked: we had free breakfast in our package. unfortunately there was nothing to eat except bagels & cereal. the potatoes were burnt. long waits to order breakfast. no one would answer phone calls. Terrible service.
Wanda Sat, 14 May 2022
Very good
Teresa Mon, 2 May 2022
Good
Disliked: Their website needs to be updated because I assumed by their website that there was going to be free breakfast and it wasn?t so?. parking is crap I had to pay $20 to park and they tried to charge my card for another 6.50! if you have to stay there that?s fine, It?s not filthy. The staff are nice.
India Fri, 29 April 2022
Facility was nice but parking...
Liked: The property was nice and big.
Disliked: The mask rule is dumb it should?ve be optional while I do normally wear my mask I had on makeup this day and it was ruining it. the parking was also very inconvenient and having to get a new pass every time you leave. no cost though
Maryann Wed, 27 April 2022
Exceptional
Liked: Staff was wonderful. Helpful, kind.
Ivanna Wed, 27 April 2022
Good
Amy Wed, 20 April 2022
Excellent
Liked: Nice hotel and staff We have stayed here many times and by far it is our preferred choice Staff is always friendly and very accommodating
Pedro Sun, 17 April 2022
Exceptional
Marybeth Sat, 16 April 2022
It was an ok stay,...
Liked: the rooms were very nice?.
Disliked: it could use more cleaning and the staff was not to my satisfaction. The restaurant really needs help. No one was around during the day at the ordering station. You had to go around the side to alert people you wanted to order, the staff were questionable, long waiting times for food, they were just under staffed.
Gachette Fri, 8 April 2022
I am a pancreas Divisium...
Liked: very close to the hospital with the transportation to Cleveland Clinic beautiful I will definitely be back.
Disliked: clean, the hospitality the rooms,. just everything. the staff is BEAUTIFUL with so much Care.