Holiday Inn Cleveland Clinic By IHG

Liked: It was clean and the room was spacious and very pleasant and well set up. The staff was pleasant and at each point, did a very good job at whatever task was required. They were efficient and effective.
Disliked: I would have wished for a mandatory mask wearing policy in the hotel.

Exceptional

Like how they will allow...

Liked: Ease in getting to Cleveland Clinic. Everyone very polite.
Disliked: We used valet. I forgot my phone charger in the car. They brought my car so I could get it. No problem there. Car smelled like weed. I told valet and he said they would look into it. Apologized

House keepers need more time...

Disliked: The air on the 8th floor was non existent at later in the day.

Passable

Liked: Not a thing!
Disliked: No parking!! That was ridiculous, and we even had to pay and tip to Park. When coming to Cleveland, we will NOT be staying at this hotel ever again.

This will be the last...

Liked: After paying nearly $250 per night a person should have to pay for they breakfast. The lobby was clean & the bed was comfortable.
Disliked: I was always to believe Holiday Inn was a 5 star hotel. Upon entering the room nice layout. But the faucet in the bathroom was falling apart there was lots of the previous vacationer's hair throughout the walk in shower. The face towels that was in the bathroom had stains & long strands of hair in the dry towel. The dove body wash was empty.

Exceptional

Superb

Superb

Ok

Liked: I liked the style and cleanliness of the hotel
Disliked: The immediate force of having to pay for parking