Holiday Inn Chicago/Oak Brook By IHG Guest Reviews
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Write a review
Jazzmine Tue, 1 July 2025
Passable
Disliked: I booked three rooms all under the same name. Two of the rooms I asked to be connecting when I called in to make the reservation which I was told would be done. When I arrived at the hotel I was told that there were no more connecting rooms. I then asked could all three of the rooms at least be on the same floor. Which I was told that two out of the three rooms could be on the same floor since they were booked and very busy. I finish the check in and went up stairs. I came back down because I noticed that on the floor I had two of the rooms on ,the cleaning crew were just finishing up. I informed the on duty manger that I would like to move the third room on to the same floor as the other rooms since I noticed that the cleaning crew were just finishing up. I was than told I couldn’t because it would mess up their inventory and that at the time of my check in they hadn’t finish cleaning on that floor but if I had came a few minutes after than I could have had all on the same floor. I asked “why wasn’t that just said and I could have wait” but I didn’t get a direct answer. I was very upset because my first request wasn’t met and now me moving one room also wasn’t met nor where we accommodated for anything.
Cornelius Mon, 30 June 2025
Superb
Kendall Sat, 28 June 2025
Exceptional
Kendall Sat, 28 June 2025
Exceptional
Anonymous Sat, 28 June 2025
Superb
Liked: Comfort beds the area was great could walk to the stores around by the hotel
Disliked: The water in the tub after taking shower took to long after showering
Sharee Thu, 26 June 2025
Exceptional
Kayli Tue, 24 June 2025
Good
Sarah Sun, 22 June 2025
Exceptional
Kendall Sat, 21 June 2025
Exceptional
Vipin Sat, 21 June 2025
Very good