Holiday Inn Chicago - Schaumburg By IHG Guest Reviews
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Lance Thu, 19 June 2025
Disappointing
Liked: There were no breakfast
Disliked: The pool was not working and no staff informed me
Anonymous Mon, 16 June 2025
Terrible
Disliked: I book connecting rooms and that didn’t happen. The pool wasn’t working
Mike Sat, 14 June 2025
Very good
Charie Sat, 14 June 2025
Passable
Liked: Accessibility
Disliked: They charge me again in the hotel after paying the room at booking.com. I have to call multiple times for the refund and often not answered.
Dominik Mon, 2 June 2025
Good
Liked: the breakfast was good, and there was plenty of parking. The staff was helpful, and the gym was well-equipped. We also found the rooms to be clean and spacious enough.
Disliked: Families and parents, please note that the pool is closed as of June 2025, and it appears to have been out of service for some time. We stayed with a child, but they were not included in the breakfast. While the breakfast is good, the kids' breakfast is inexpensive.Additionally, the hotel seems to need more attention to detail. For example, the water provided for guests had old orange slices in it and was quite disgusting.
Lana Wed, 28 May 2025
Overall a great place to...
Liked: We love staying here. It’s our favorite place! Feels like home away from home to us.
Disliked: The only thing I didn’t like about it was the pool and hot tub were shut down which we knew ahead of time.. just stinks.
Ho Tue, 6 May 2025
Exceptional
Bridget Mon, 21 April 2025
Passable
Liked: The bed was comfortable. The breakfast at the restaurant the next morning was good. There was one guy doing everything but he was friendly and fast. Food was good. It’s a separate price from your room if you don’t pay for it while booking. Just fyi.
Disliked: The elevators both of them sounded horrible and shaky. We were on the 5th floor so we used them but they were definitely iffy rather or not was going to work all the way up or down. The lady at check in wasn’t the nicest. I think she could’ve been a lot nicer. Their pool and hot tub is not open. The hot tub has no water in it. The pool was full and looked like it was running but at check in the lady said it was closed and there was a sign on the pool door saying it was closed. So that was a little disappointing. A little odd thing. The shower is a walk in shower which was nice but it only had one door. So half the shower was completely open while shower. So was hard not to get the bathroom and stuff in the bathroom wet while showering. Not sure why it was like that.
Bontrager Wed, 9 April 2025
Superb
Liked: It was a great and comfortable place to stay. Very little to complain about
Disliked: The fridge in one of our rooms didn't work and in the other room the a/c didn't work
Pierre Mon, 7 April 2025
Exceptional