Holiday Inn Chicago - Schaumburg By IHG Guest Reviews
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Anonymous Tue, 12 August 2025
Bad
James Mon, 11 August 2025
Not again
Liked: Ihg member Proximity
Disliked: Dirty ripped carpetNo toiletries in bathroom or extra toilet paper on a hash empty rollNo restaurant open on Sunday
Anonymous Sat, 9 August 2025
Very poor
Disliked: First our room was not ready when we arrived. Even tho the room should be ready at 3 and it was 4pm and then it didn't look clean. And staff was not friendly
Suzanne Mon, 4 August 2025
Exceptional
Liked: The staff was very friendly and accommodating.The free cookies were an added bonus!
Gblmna Sun, 3 August 2025
Bad
Lance Thu, 19 June 2025
Disappointing
Liked: There were no breakfast
Disliked: The pool was not working and no staff informed me
Anonymous Mon, 16 June 2025
Terrible
Disliked: I book connecting rooms and that didn’t happen. The pool wasn’t working
Mike Sat, 14 June 2025
Very good
Charie Sat, 14 June 2025
Passable
Liked: Accessibility
Disliked: They charge me again in the hotel after paying the room at booking.com. I have to call multiple times for the refund and often not answered.
Dominik Mon, 2 June 2025
Good
Liked: the breakfast was good, and there was plenty of parking. The staff was helpful, and the gym was well-equipped. We also found the rooms to be clean and spacious enough.
Disliked: Families and parents, please note that the pool is closed as of June 2025, and it appears to have been out of service for some time. We stayed with a child, but they were not included in the breakfast. While the breakfast is good, the kids' breakfast is inexpensive.Additionally, the hotel seems to need more attention to detail. For example, the water provided for guests had old orange slices in it and was quite disgusting.