Holiday Inn OHare Area By IHG

Great hotel and will recommend...

Liked: Rooms are small but clean and good. Everything was functioning except some water pooling in the tub. Room service was daily and did a clean job. Breakfast is included very good and plentiful. Ample free parking space. Staff is helpful and nice. Price was good, location perfect. Quick availability of Lyft/Uber services. Great hotel for either ORD airport or for downtown destinations.
Disliked: Outside of window glasses are dirty and need cleaned. Tub is clean but water pooling sometimes.

Superb

Not up to standard.

Liked: location
Disliked: Showers were cold 2 of the 3 days we stayed. showers were not clean. television didn’t work in our room. bedside lamp didn’t work.

Passable

Liked: Location to airport and public transportation
Disliked: Staff at the desk were unpleasant, not helpful at all. Facility is clean and updated at surface level, but shoddy work. For example, the shower head does not meet the tiling. Caulking is new and clean but missing in sections. The carpet is clean but old and dated, doesn't match the newer paint and bedding.

Clean and comfortable room in...

Liked: Room was nice - bed and pillows comfortable, everything was clean and spacious. The location was great - very close to the Rosemont train station. The surrounding neighborhood was very nice especially for a morning walk. The staff was very nice too!
Disliked: Shower head put out crazy strong water pressure that was also all over the place, I had to stand to the side of the water to shower. The floor in the main dining room was extremely dirty and sticky - it needs a thorough cleaning. The breakfast was pretty so-so, most of the hot food was not very good.

Wonderful stay for a short...

Liked: Clean & friendly staff

Good

Superb

Liked: Location was perfect! I'm glad I read the fine print to include Breakfast with our stay. Its one of the best we've had at any hotel, however it wouldn't be worth 15 a person if I hadn't included it for a dramatically less price. The beds were comfy and the room was spacious.
Disliked: The carts to help bring your luggage to and from the car needs improvement. With little ones, we use the cart often so we're not making multiple trips back and forth. However, twice we had our stuff fall over when trying to get in/out of the elevator. I'm great at tetris, but that wasn't helping with these carts.

Exceptional