Holiday Inn Chicago Northwest/Crystal Lake/Convention Center

Convenient stay to Lippild park.

Liked: Close distance to lippold Park
Disliked: I booked a room with two queen beds. Was given a room with a king bed and a pull out couch. Eventually front staff agreed to reassign a different room but it took unnecessary effort my behalf to get what I paid for.

Very good

Exceptional

Exceptional

Exceptional

Exceptional

Sufficient, barely.

Liked: The decor in the rooms was weird. Very disjointed. Looks like some college kid went to Goodwill and picked up the chair and the fridge console. Also, the public areas were quite cold. The water they served in the restaurant was from the tap. It tasted horrible. I understand why you can’t have filtered water throughout the facility. But it baffles me that you would serve that nasty tapwater in the restaurant. Just saying…

Very good

Liked: TV audio was not good Water temperature in the shower was not able to be controlled

Superb

Liked: Nice room in general, front desk attendant was super sweet
Disliked: I wish the hotel restaurant wasn't as overpriced so I would've went there. The room had quite a few large chips in the baseboards and door frames, but I understand how hard it would be for maintenance to attend to every detail in all the many hotel rooms. There was no ceiling light at all in the bedroom area, which is a weird decision. The two bedside lamps aren't enough light for that whole room...even the addition of a big floor lamp in one of the corners would help.