Holiday Inn Chicago Northwest/Crystal Lake/Convention Center an IHG Hotel Guest Reviews
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|4.9 miles from Crystal Lake centre|
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Lavonne Fri, 3 September 2021
Jim Tue, 31 August 2021
Friendly staff, clean, good water...
Disliked: Overpriced. No continental breakfast
Barbara Fri, 27 August 2021
Verified Hotel Guest Fri, 20 August 2021
Liked: It was quiet.
Disliked: employees and guests not wearing masks. My sheet and duvet cover had blood spots?!
Michael Fri, 13 August 2021
Disliked: power was out for almost 24 hours. Slept in a room with no air, electricity, and hot water. Worst part was having to take the emergency stairway to the 4th floor. It was windowless with no lighting, they should have had a backup generator to power lights
Andrew Fri, 13 August 2021
Disliked: Building lost power and a tree branch hit my car and cause major damage. I am pissed. Have you ever slept in a hotel room with no AC?! Let me tell ya, it sucks.
Verified Hotel Guest Thu, 5 August 2021
Liked: The pool was nice and the breakfast was excellent.
Disliked: We had two rooms and only 1 towel per room was provided for 6 of us. When we inquired, towels wouldn't be available until morning. No towels were available in pool area either. We have stayed here before and have been very happy but this was unacceptable
Carson Sat, 31 July 2021
Liked: The room was the best part
Disliked: Honestly bigger soap bars
R. Sat, 24 July 2021
Not a good value.
Liked: Property has a lot of potential. Great location but attention is much needed around the grounds.
Disliked: Outside deck needs some attention and landscaping needs a touch up. Also didn?t see the reviews from a couple weeks prior to my stay but there is some serious plumbing issues. There was a leak coming from ceiling that closed the stairs down just off the lobby. Forces everyone to take elevator. Serious concerns with the building down in surf side in the news.
Steven Sun, 18 July 2021
Liked: Ants in the room and a shower curtain that was to short and outside the tub. Hence, carpenter ants and buckling tile. The amenities are extremely limited but that?s the Governor?s fault. The limited staff that was there was EXCELLENT and that?s the only reason I gave it a fair rating.