Good

Exceptional

Liked: Everything was fine
Disliked: Just the fact that I accidentally booked 2 rooms instead of one and got charged for both and tried to cancel it but was unable I spoke to the lady at the hotel and she told me I had to go through booking.com and when I called you guys you said you will take care of It by notifying the hotel, when you guys got back to me you said everything will be taken care off but I have yet to receive my money back. How long will I have to wait?

Good

Good

Passable

Passable

Disliked: We had an issue with the price we were charged, through Booking.com. Price was double of what was be being charged for that weekend, property was not worth $350 per night. Looked online for the property?s rate, $160 per night, which was very appropriate for this property. Tried to contaxt the manager on Monday when she returned. Front desk person was helpful and said he was sure the manager would work with us. Left messages, sent emails no response. Booking.com tried as well, no response. Lack of customer service by both the property and Bookong.com Neither has followed up with me. Disappointed :(

Good

MEMORABLE

Disliked: COST OF PARKING 18 DOLLARS A NIGHT ALSO THOUGHT BREAKFAST WAS INCLUDED - BREAKFAST BUFFET COST MORE THAN THE HILTON

Better than expected

Liked: Comfortable, quiet, professional and great location