Poor

Very good

Good

Superb

Superb

Poor

Liked: The bed was comfortable.
Disliked: Front desk staff was rude, more than once. We paid to have breakfast included when we booked the room but they kept trying to charge us extra for breakfast. Then the food was poor quality. Toilet runs constantly and sometimes wouldn't flush. We were told our room would not be cleaned unless we put in a request to housekeeping and when we did that, they wanted to charge us extra. When we asked about places to eat nearby we were told to just walk around and look. Finally, we discovered that the room rate was less than we booked it for! Extremely poor customer service. I will never stay there again and would NOT recommend this place to anyone.

No amenities

Liked: Location
Disliked: Gym allows only 2 people. Do not clean your room till 5 days. No food ir dining.

Pleasant

Liked: Clean and quiet. Well located for northwestern
Disliked: No breakfast as promised in the reservation

Good