Holiday Inn Chicago North Shore Guest Reviews
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2.0 miles from Skokie centre |
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Mark, Bay City Mon, 14 November 2016
Teondray, Rockford, visiting Portage Theater Sun, 18 October 2015
Clean; quiet; close to fast food and gas stations; friendly staff. Room was perfect. Will stay again soon.
Adam E, Peoria Sat, 21 January 2012
I checked in to Holiday Inn on New Years Eve and while I was waiting in line another customer was complaining (literally screaming). This is probably the busiest time of the year for hotels and the manager kept calm while addressing her problem. For the price I paid I was very impressed with Holiday Inn's customer service and the high quality of my room. I look forward to my next stay with your hotel, thank you!
Liked: The management was very accommodating
Allen Mon, 25 March 2024
Exceptional
Shelley Mon, 25 March 2024
Don't do it!
Liked: Feature room was ok. Nothing fancy, but not the worst I've ever been in.
Disliked: There were several little screaming kids shooting squirt guns in our faces in the hot tub. The hotel manager came into the pool area, and instead of telling them they were not allowed to be in the hot tub as the posted rules on the wall clearly stated children under 21 are not allowed in the hot tub, he threatened to expel us because my husband and I had a beverage. (In a can I might add, not glass) He told us as he pointed to the same sign that said no children are allowed. It did clearly state no food or beverages, however it was as clear as day that everyone else in the pool area had beverages as well. He did not speak to anyone else about beverages, or about children being in the hot tub, let alone rough housing and shooting myself, my husband, and my daughter in the face. I didn't even complain about the children, as kids will be kids, and many hotels will bend the rules anyway, but the fact that we were singled out is unacceptable. We were respectful and didn't want to create trouble as we were staying for two nights so we complied, but we will never stay at this hotel again. The bar closes at midnight, so a night cap is not an option unless you leave the hotel. When we tried to go back to the hot tub the next morning after breakfast it was colder than the pool as it seemed the heat had been turned off. Breakfast was not free. The usual continental breakfast that is included in most hotels I've stayed at was $10. We paid the $10 and basically ended up eating yogurt and stale muffins, as the hot items were not stocked and stayed that way the entire time we were down there waiting for them to replenish it and hopefully get our money's worth. I'll pay the extra money next time and stay anywhere but here!
Amanda Sun, 24 March 2024
I have stayed here a...
Liked: Very clean. Indoor pool. Staff very friendly
Disliked: Everything was perfect
Barbara Fri, 22 March 2024
Staff are nice, room super...
Liked: Very clean, bed comfortable.
Disliked: Smell of cigarette smoke even from bathroom walls in a non-smoking room. No grips at all in shower/tub. For some reason put us in a room right behind pool area out of the way, had to negotiate wet floor as they cleaned. Would have asked for room change but we were too tired, our trip too busy to go through that change. Coffeemaker would tnot work until my partner worked on it a bit (he's an electrician). This hotel has a lot going for it but needs attention to details mentioned and more awareness of guests needs - why put elderly couple all the way around pool area right next to pool??
Gina Mon, 18 March 2024
Bad
Alison Mon, 18 March 2024
Very good
Kiara Mon, 18 March 2024
Exceptional
T.e Mon, 18 March 2024
Passable
Ernesto Thu, 14 March 2024
Pleasant
Juan Tue, 12 March 2024
Passable
Liked: The area was nice.
Disliked: People being noisy around 3am. Hair in bed sheets and shower. Could use a better clean.