Holiday Inn Cape Cod - Hyannis By IHG

Superb

Excellent

Liked: Loved it! The rooms were clean and updated, the bathrooms were comfortable and the beds were nice. The location was great with lots to do in the area and very close to the Hyline to nantucket. Staff was super friendly and we couldn’t stop talking about how nice and welcoming they were.
Disliked: The breakfast buffet was good, but on sunday morning it was closed and we had to order breakfast from a menu so that was kind of a bummer. We were really looking forward to eating at the buffet like it said in the booking.

100% customer satisfaction.

Liked: My family and I enjoyed our 3 day 2 nights at the hotel. Staff were very courteous, organized and provided a great customer service.The bartender PG was a rockstar and the attention she provided to me and the other customers was excellent. She is Very kind and polite, making sure everything was served accordingly.She also was able to stayed few more minutes after closing , to pleased customers on getting last minute cocktails. “ please make sure she gets this message and I wish her the best in her new journey, so sad she will no longer be part of the hotel team.”The general manager was very polite and making sure everything was perfect during breakfast hours, and made sure my family and I were served during our late arrival.The room was very clean and cozy, I loved the bathroom set up! We had a maintenance issue, and staff immediately took care of the problem in less than 15minutes.The Pools were very clean and love the idea of having life guards, I felt very safe and comfortable for my son to be there alone while I was enjoying myself at the bar
Disliked: N/A

Superb

Liked: Room was big. The place was near restaurants and some tourist destinations. Staff were helpful. Good breakfast.

Good balance between value -...

Liked: Parking area, location
Disliked: It looks old: doors, furnitures, curtains, etc.

Good

Very good

Exceptional

Exceptional