Name: Holiday Inn Cape Cod - Hyannis By IHG
Address: 1127 Iyannough Road, Hyannis, MA
Telephone: (888) 323-5826

Holiday Inn Cape Cod - Hyannis By IHG Guest Reviews

Overall Average Score:

Good (3.8 out of 5)

Write a review

Exceptional

Liked: Clean

Very poor

Exceptional

Very good

Poor

Liked: The location.
Disliked: The staff in the front counter her name was Viola at first she did not want to complete my payment because was through booking.com and I did not had a car to swipe so I show her my confirmation through booking .com the payment made and she said no that I paid booking but not the hotel so is almost 1,000 dollars she ask me you have to paid here mind you I'm traveling from far with my family my wife and my daughter so I ask her to call the manager he came he went to the back to his computer and fixed but she make me feel so bad she did not want to help she was profiling me she could call the manager and not rejected me I went to my car twice and explain the situation to my wife and the I went inside and ask her to call the manager .she could handle this better I book to booking . Com all the time never a problem .

Very good

Liked: Clean!

Very good

Superb

Excellent

Liked: Loved it! The rooms were clean and updated, the bathrooms were comfortable and the beds were nice. The location was great with lots to do in the area and very close to the Hyline to nantucket. Staff was super friendly and we couldn’t stop talking about how nice and welcoming they were.
Disliked: The breakfast buffet was good, but on sunday morning it was closed and we had to order breakfast from a menu so that was kind of a bummer. We were really looking forward to eating at the buffet like it said in the booking.