Holiday Inn Brooklyn Downtown Guest Reviews
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|0.7 miles from Brooklyn centre|
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Craig, Canastota, visiting BAM Howard Gilman Opera House Mon, 23 September 2019
We're coming back to NYC in December - don't know where we will stay.
Liked: Location; service was good.
Disliked: Didn't include breakfast, and no real bar to drink at.
Rashaun Tue, 13 April 2021
It was a descent stay....
Liked: Great location.
Disliked: The marijuana smell throughout my floor.
Antoinette Tue, 13 April 2021
Good location but not good...
Liked: The location is close to shopping , food and atlantic station to connect to anywhere NY and beyond
Disliked: I did not appreciate the lack of security to enter the hotel / elevator especially being of the main road i.e public No nosie control with loud customers playing DJ like music in hotel The staff was not helpful
Dora Tue, 13 April 2021
One of the employees was...
Liked: The breakfast was okay. Got it from the bistro next door
Disliked: Alot of the lights were not working in the bedroom. The curtains were broken so we were unable to close the window for privacy. We were there for a short time so we just kept the room. The view was not really a good view but we just moved past it.
Tameka Mon, 12 April 2021
Overall nice hotel stay.
Liked: Lobby was pretty. Bed was comfy.
Disliked: Being awakened early in the morning due to noise/hammering from construction.
Fox Mon, 12 April 2021
Liked: How clean it was and convenient
Disliked: It would be the best stay if the parking was NOT $35 the hotel is beautiful.
Crystal Mon, 12 April 2021
Jermia Mon, 12 April 2021
Liked: Great place but too much smoking on the floor
Lisa Sun, 11 April 2021
Disliked: The first night I got mistakenly placed on a floor that wasn?t open to guests. In the middle of the night I was woken up by shouting and screaming. After complaining, at 3am the staff suggested I move to a new room. The staff offered an embarrassing compensation; some reward points that covers a small portion of a night stay. For being misplaced, and then moved in the middle of the night, and getting barely any sleep, I would expect more compensation for their mistake. Overall rude and dismissive customer service.
Dshanta Sun, 11 April 2021
Karen Sat, 10 April 2021
I would stay here again!
Liked: Bed was comfy. We requested a higher floor, which we received. Close to subway.
Disliked: 2 small elevators for what seemed like a full hotel. Had to wait to ride sometimes. When we checked in and went up to room there were several bags of trash beside elevator and they STUNK pretty bad. Gave us an unfavorable first impression.