Holiday Inn Brooklyn Downtown By IHG Guest Reviews
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Craig, Canastota, visiting BAM Howard Gilman Opera House
We're coming back to NYC in December - don't know where we will stay.
Liked: Location; service was good.
Disliked: Didn't include breakfast, and no real bar to drink at.
Alex Mon, 30 June 2025
Great
Liked: Location is great, quite close to the subway station. Room was clean and comfy.
Studio Mon, 30 June 2025
Pleasant
Ashanti Mon, 30 June 2025
Exceptional
Liked: Comfortable and near the bridge
Disliked: The small rooms
Molly Mon, 30 June 2025
Clean and comfortable stay
Liked: Super clean rooms with comfortable beds
Disliked: No sound proofing, reported a guest disturbance to security while there and they took ages to arrive and didn't properly investigate the problem.
G Fri, 27 June 2025
Superb
Anonymous Fri, 27 June 2025
Very good
Liked: Good
Muhammad Thu, 26 June 2025
Terrible Experience – Do Not...
Disliked: Terrible Experience – Do Not Recommend, Especially for Exam TravelersI booked this hotel because it was close to my USMLE testing center and had a reputable name, so I trusted it and made the reservation through your website. I arrived around 11 PM the night before my exam, which was scheduled early the next morning at 8 AM. I was exhausted and just needed a quiet night to rest.Unfortunately, from the moment I arrived, things went downhill. The front desk staff—specifically the lady working the night shift—was far from welcoming. She was dismissive and borderline rude, which was not something I expected after a long trip and before such an important day.When I got to my room, I discovered that part of the carpet was completely soaked. I didn’t have the time or energy to request a room change, as I needed to get to sleep and be up by 6 AM. I figured I’d just deal with it.In the morning, things got worse. When I went to take a shower, I realized there were no towels at all in the room—none. I called the front desk and was told someone would bring towels up, but after waiting 20 minutes and with no one showing up, I had no choice but to use an old shirt as a towel. I couldn’t afford to be late for my exam.This was an incredibly stressful and disappointing experience. I expected at least the bare minimum for the price I paid—like clean, dry rooms and a towel. I wouldn’t recommend this hotel to anyone, especially if you’re staying for an important occasion. I honestly wish I could get my money back.
Denise Thu, 26 June 2025
Disappointing
Allison Wed, 25 June 2025
Exceptional
Liked: Great location. The staff was extremely friendly and helpful.
Xhemelinda Wed, 25 June 2025
Passable