Holiday Inn Boston - Cambridge Area by IHG

Good

Liked: The breakfast is good, the bed is nice too.
Disliked: It was very expensive.

Exceptional

Liked: Very clean, rooms very spacious

Passable

Liked: Polite staff with the exception of one rude employee in the breakfast area. Game room/pool area was very nice. 24 hr fitness room access. Breakfast options were great!
Disliked: Rude employee in breakfast area asked me and my 13 year old daughter if we had a voucher rude and loud in front of everyone like we were stealing. I watched him and he did not ask ANYONE else. We were the only black ones in there. Made me so uncomfortable and embarrassed! Shower was dirty had ring because water filled tub when shower was on. Also hated that I was on the only floor that did not have an ice machine. I love ice and eat it all the time.

We enjoyed our stay. Comfortable...

Liked: The bed was extremely comfortable. I was able to get a really good nights sleep. The breakfast was good but adding grits to the menu would have made it perfect. I really appreciate they had 'turkey sausage and not just pork. The staff was very welcoming and kind. They handled snobbish guests with grace and professionalism.

It served our needs.

Liked: It was clean and roomy. We liked the lemon water in the lobby.
Disliked: We wished there was a microwave, and more counter space in the bathroom. The shower did not work well. We couldn’t get the water temperature comfortablenor the pressure strong enough.

Exceptional

It was nice

Liked: Structure
Disliked: Nothing

Would stay here again

Liked: Staff was great!
Disliked: Out of date.

Ideal location for a Boston...

Liked: The pool deck, with a large-sized pool, a climbing wall, pool and fuzbal tables, and a half-size basketball court. Great if you visit with kids/teens.
Disliked: Rooms on the street side are quite noisy in the morning, and you might not get the room configuration you wanted.